College Work Study Program (Academic Support Center)

Job Summary

Front desk workers are needed for a high-volume tutoring program. They will assist students of all academic levels with writing, math, science, information technology, business and accounting, and developmental studies. Front desk workers will manage the front desk.

Responsibilities and duties

• Greeting students as they come into the center and checking them in
• Managing in-person, virtual, and paper review sessions on behalf of tutors
• Answering the phone, responding to voicemails, and monitoring online requests
• Performing data entry, preparing reports, and other administrative tasks as needed
• Making phone calls, sending emails, or other contact requests as needed
• Answering questions from students, tutees, tutors, or staff on behalf of the tutoring center

Minimum Qualifications

• Must be a registered student of Southwest Tennessee Community College
• Only students who are approved for Federal Work Study are qualified for this position

Preferred Qualifications

• Bilingual: English/Spanish
• Experience with Zoom or other web-conferencing platforms, or a willingness to learn

Physical Demands / Working Conditions

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
• The noise level in the work environment is usually moderate.

A Summary Of Our Benefits

Can be found below

Equal Opportunity Employer

The TBR does not discriminate on the basis of race, color, religion, creed, ethnicity, or national origin, sex, disability, age, status as a protected veteran or any other class protected by Federal or State laws and regulations and by Tennessee Board of Regents policies with respect to employment, programs, and activities.