Work Study, Student Support (CCP & Early College Programs)

Learning Objectives

Mentors may work in person at certain campus locations, online, or in a mix of both.

• Build strong communication and professional skills.
• Learn useful skills in mentoring, customer service, and planning events.
• Work with students from different backgrounds and share advice on how to succeed in college.
• Get familiar with college tools like My Tri-C Space and Brightspace and help students with basic tech questions like logging in, using email, or finding information on Tri-C’s website.
• Learn how to understand what students need and connect them with the right college services, academic departments, and resources for CCP students.
• Grow more confident in helping students deal with emotional challenges and understand college rules and processes, especially when signing up for classes or handling course schedules and being enrolled in a class.

Services

• Build strong communication and professional skills.
• Learn useful skills in mentoring, customer service, and planning events.
• Work with students from different backgrounds and share advice on how to succeed in college.
• Get familiar with college tools like My Tri-C Space and Brightspace and help students with basic tech questions like logging in, using email, or finding information on Tri-C’s website.
• Learn how to understand what students need and connect them with the right college services, academic departments, and resources for CCP students.
• Grow more confident in helping students deal with emotional challenges and understand college rules and processes, especially when signing up for classes or handling course schedules and being enrolled in a class.

Requirements

• Develop professional skills and communication skills
• Gain transferable skills in peer mentorship, customer service, and event coordination.
• Work with diverse populations and provide tips on being a successful student.
• Learn and have a working knowledge of college technologies (My Tri-C Space, Brightspace, etc.) and assist students with general technical questions regarding student login, using student email, or navigating Tri-C’s website.
• Become adept at interpreting student needs and linking them to appropriate early college, student and academic services, academic schools, and resources available to CCP students.
• Increase confidence in assisting students with navigating and working through emotional barriers associated with learning college processes policies that may arise when enrolling, scheduling, and taking courses.

Special Note

• Number of Openings (8)

Special Instructions to Applicants

• During the application process, you may be required to attach a cover letter and/or resume.
• This system accepts only MS Word or PDF attachments.

Affirmative Action Statement

Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified and diverse workforce. Cuyahoga Community College is an equal employment/educational opportunity institution.