Collector II

Responsibilities

• Manage and follow up on accounts using EPIC system and payer portals (BCBS, UHC, etc.)
• Analyze and resolve healthcare reimbursement issues by applying strong EOB knowledge
• Collaborate with hospitals, healthcare providers, and insurance organizations to collect payments
• Prioritize and manage high-volume collections with minimal supervision
• Maintain accurate documentation of account status and collection efforts
• Ensure compliance with healthcare billing regulations and policies
• Use critical thinking to resolve complex billing issues efficiently

Requirements

• Minimum 2 years of healthcare collections and billing experience
• Strong EPIC system expertise
• Extensive knowledge of EOB processes and payer portals (BCBS, UHC, Medicare)
• Background working within hospital or healthcare insurance organizations
• Excellent problem-solving, critical thinking, and judgment skills

About Seneca Resources

Seneca Resources is a trusted career partner that provides opportunities for professionals to grow their careers while making an impact. We invest in our employees' success, celebrate their achievements, and connect them to meaningful work with leading organizations nationwide.