Collector 1

About Us

Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well. Our Core Values Are We serve faithfully by doing what's right with a joyful heart.
We never settle by constantly striving for better.
We are in it together by supporting one another and those we serve.
We make an impact by taking initiative and delivering exceptional experience.

Benefits

• Immediate eligibility for health and welfare benefits
• 401(k) savings plan with dollar-for-dollar match up to 5%
• Tuition Reimbursement
• PTO accrual beginning Day 1

Job Summary

The Collector, under general supervision and following procedures, performs collection activities for assigned accounts. Contacts patients and insurance representatives by phone or mail to check claim status, obtain insurance information, check interim billings, and counsel patients on financial arrangements. Maintains collection files on the accounts receivable system.

Essential Functions of the Role

• Performs collection activities for assigned accounts.
• Contacts patients, insurance companies, attorneys, employers, and physicians to resolve payment issues or arrange payment plans.
• Contacts patients and insurance representatives by phone or mail to check claim status, obtain insurance information, check interim billings, and counsel patients on financial arrangements.
• Maintains collection files on the accounts receivable system.
• Enters detailed records consisting of any pertinent information needed for collection follow-up.
• Processes accounts for write-off.
• Counsels patients regarding accounts and responds to patient inquiries.
• Communicates with collection affiliates and provides information to the Credit Bureau in solving payment difficulties.
• Receives, reviews, and responds to correspondence related to accounts.
• Takes action as required.

Belonging Statement

We believe that all people should feel welcomed, valued and supported.