Collections Supervisor
Empower Brands · Marietta, GA · 1 wk ago
Finance$15/hrFull-time
Key Responsibilities
- Team Leadership & Performance Management
- Collections Operations
- Portal & Billing Support
- Reporting & Process Improvement
Required Qualifications
- 5+ years of accounts receivable or collections experience in a B2B commercial environment
- 2+ years of supervisory experience directly managing AR collectors or a collections team
- Experience with Sage Intacct strongly preferred; experience with other ERP systems (SAP, Oracle, NetSuite) considered
- Demonstrated ability to reduce DSO, improve collection efficiency, and manage team performance through KPIs
- Proficiency in Microsoft Excel including pivot tables, VLOOKUP, and data analysis
- Strong communication skills for customer-facing escalation calls and internal coordination with Operations and Finance leadership
PREFERRED QUALIFICATIONS
- Experience with customer billing portals (Coupa, Ariba, or similar)
- Background in commercial cleaning, facilities management, janitorial services, or franchise operations
- Experience in a private equity-backed or high-growth environment
- Familiarity with AR cleanup or remediation projects involving large volumes of aged receivables
- Knowledge of bankruptcy procedures as they relate to accounts receivable