Collections Specialist I

Responsibilities

• Performs administrative support functions related to accounts receivable, billing, collections and revenue support to meet company goals.
• Supports collections team by completing administrative functions to reduce barriers for collections.
• Researches accounts for billing accuracy adjusting discrepancies as needed.
• Prepares and reviews paperwork for attorney, write-off, and/or cut off processes.
• Handles returned mail, skip tracing to locate alternate billing addresses.
• Aids in the termination of services process, including communication with facility staff and pharmacy Executive Director.
• Works with billers to review accounts.
• Serves as a backup to the collections team to cover absences.
• Checks for Medicaid eligibility.
• Analyzes accounts receivable aging and individual accounts.
• Assists with special projects as needed.

Qualifications

• High School diploma or equivalent.
• Associates degree in accounting or business or related field preferred.
• Pharmacy Technician National Certification preferred.
• Three (3) to five (5) years’ billing and/or collections experience.
• Experience in healthcare, senior living industry, pharmacy or long-term care environment preferred.
• Minimum one (1) year multi-facility experience preferred.
• QS1 and Docutrack experience preferred.
• Exemplary computer skills that include knowledge of the Microsoft Office Suite of products.