Collections Coordinator

We need to output HTML fragment with headings

for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Must not repeat job title. Must not include Job ID etc. Must remove boilerplate (cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions). Must preserve all substantive info. We need to parse the posting. Content: - Intro paragraph about Mayer LLP: "At Mayer LLP, we believe in doing law differently — with collaboration, innovation and determination at the core. Founded by a team of experienced, entrepreneurial attorneys, we’ve built a firm where client interests come first and teamwork drives results. With a Southwest regional footprint spanning Texas, New Mexico and Arkansas and a breadth of practice areas including corporate & securities, litigation, real estate, tax, labor & employment, healthcare and immigration, we serve clients ranging from start-ups to Fortune 500 companies across industries. If you thrive in a dynamic, growth-minded environment where your contribution directly matters and you’ll work alongside skilled professionals focused on achieving business-driven legal solutions, Mayer is where you can make an impact." That's about the role / company description. Could be "About the role" or maybe "About the firm". The instruction says use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we can put the intro under

About the role

. Then "Responsibilities" heading: list of responsibilities bullet points. Responsibilities list: - Partner with attorneys on collection efforts while maintaining client relationships - Contact clients regarding past due accounts until payment is received - Document client activity/communications - Monitor accounts receivable for disputed line items - Prepare and submit appeals to clients, ensuring all appeals are responded to by client deadlines - Work with billing coordinators to ensure bills are sent according to client requirements - Review and track appeals, respond to appeals, and make recommendations for how to improve the appeals process - Communicate with attorneys, paralegals, secretaries, clients, and staff, to ensure that the appeals process runs efficiently and effectively - Assist Billing team as needed - Other duties as assigned We need to put these in

• . Then "Experience" section: "Minimum of 2 years of billing experience in a professional services environment Prior legal billing experience, particularly in a large firm billing for multiple attorneys, is preferred Proficiency in legal billing software, with a preference for Coyote Analytics Strong proficiency in Outlook, Word, and Excel Excellent problem-solving abilities, with the capability to quickly identify and resolve issues Understanding of general accounting concepts Excellent communication skills and the ability to work effectively with personnel at all levels via phone and email Attention to detail and a commitment to maintaining accuracy Collaborate and change Timekeeper Issue with Rate Structure Changes Send, Receive, Edit and Train on Prebills for the attorneys Understanding Client Guidelines with UTBMS Task, Expense and Fee Codes Ensure that task codes used for each billing entry come from the UTBMS code set for the relevant practice area" This is a bit messy; it's like a list of qualifications/skills. We need to decide where to put them. The headings allowed: Requirements, Qualifications, Skills. We can split: maybe Requirements: Minimum of 2 years billing experience, prior legal billing experience preferred, proficiency in legal billing software (Coyote Analytics), proficiency in Outlook/Word/Excel, problem solving, understanding of general accounting, communication skills, attention to detail. Qualifications maybe: Collaborate and change Timekeeper Issue with Rate Structure Changes Send, Receive, Edit and Train on Prebills for the attorneys Understanding Client Guidelines with UTBMS Task, Expense and Fee Codes Ensure that task codes used for each billing entry come from the UTBMS code set for the relevant practice area. That seems like specific qualifications related to billing processes. But we must not create sections with filler. We have real content for each. We also have "Technology Mayer LLP has implemented the following technology platforms~ Westlaw Harvey AI Coyote PointOne iManage". That's a technology list; could be under Skills or maybe a separate section but not in allowed headings. Could be part of Skills. Benefits: list: Full suite of health/dental/vision benefits that go into effect the 1st of the month after an employee starts with the firm; 10 company holidays + 4 early release days; 16 PTO days; 401k + firm match based on previous year revenue. Historically we have matched 25% up to 6% of the employee contribution; Discretionary year end bonus; Employee referral bonus ($2000 - $4000). Also mention AI tools usage but that's boilerplate? It's about hiring process; maybe we can keep as a note but it's not boilerplate? It's about AI usage in hiring; could be considered legal/EEO? It's not exactly EEO but it's about process. The instruction says remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate. This is about AI tools in hiring; might be considered legal boilerplate? It's not exactly EEO but it's a disclosure. Safer to remove? The instruction: "Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions." The AI tools statement is not exactly those categories but could be considered legal. However it's substantive info about hiring process; but it's not about the job itself. Might be considered boilerplate. I'd lean to remove it to stay safe. Compensation: "Compensation is commensurate with years of experience". That's vague; we should not create a Pay section if it's just "commensurate with experience". The instruction says: never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. Since compensation is only "commensurate with years of experience", that's filler; we should NOT create a Pay section. So we omit Pay. Schedule: no mention; omit. Thus sections: About the role, Responsibilities, Requirements (maybe combine experience and qualifications?), Qualifications, Skills, Benefits. Could also have Technology under Skills. We need to avoid duplication. Let's extract distinct items. About the role: the intro paragraph. Responsibilities: list as above. Requirements: maybe "Minimum of 2 years of billing experience in a professional services environment", "Prior legal billing experience, particularly in a large firm billing for multiple attorneys, is preferred". That's experience requirement. Qualifications: maybe "Proficiency in legal billing software, with a preference for Coyote Analytics", "Strong proficiency in Outlook, Word, and Excel", "Excellent problem-solving abilities, with the capability to quickly identify and resolve issues", "Understanding of general accounting concepts", "Excellent communication skills and the ability to work effectively with personnel at all levels via phone and email", "Attention to detail and a commitment to maintaining accuracy". Those are qualifications/skills. Skills: maybe the technology platforms and specific billing process knowledge: "Collaborate and change Timekeeper Issue with Rate Structure Changes", "Send, Receive, Edit and Train on Prebills for the attorneys", "Understanding Client Guidelines with UTBMS Task, Expense and Fee Codes", "Ensure that task codes used for each billing entry come from the UTBMS code set for the relevant practice area", "Westlaw", "Harvey AI", "Coyote PointOne", "iManage". However some of these overlap with qualifications. We need to avoid duplication; maybe combine into Skills: list of technical skills: proficiency in legal billing software (Coyote Analytics), Outlook, Word, Excel, Westlaw, Harvey AI, Coyote PointOne, iManage, UTBMS task/expense/fee codes, prebill handling, timekeeper/rate structure changes. But we need to ensure we don't create filler sections. All have real content. Let's structure:

  About the role

  At Mayer LLP, we believe in doing law differently — with collaboration, innovation and determination at the core. Founded by a team of experienced, entrepreneurial attorneys, we’ve built a firm where client interests come first and teamwork drives results. With a Southwest regional footprint spanning Texas, New Mexico and Arkansas and a breadth of practice areas including corporate & securities, litigation, real estate, tax, labor & employment, healthcare and immigration, we serve clients ranging from start-ups to Fortune 500 companies across industries. If you thrive in a dynamic, growth-minded environment where your contribution directly matters and you’ll work alongside skilled professionals focused on achieving business-driven legal solutions, Mayer is where you can make an impact.

  Responsibilities

  • Partner with attorneys on collection efforts while maintaining client relationships
  • Contact clients regarding past due accounts until payment is received
  • Document client activity/communications
  • Monitor accounts receivable for disputed line items
  • Prepare and submit appeals to clients, ensuring all appeals are responded to by client deadlines
  • Work with billing coordinators to ensure bills are sent according to client requirements
  • Review and track appeals, respond to appeals, and make recommendations for how to improve the appeals process
  • Communicate with attorneys, paralegals, secretaries, clients, and staff, to ensure that the appeals process runs efficiently and effectively
  • Assist Billing team as needed
  • Other duties as assigned

  Requirements

  • Minimum of 2 years of billing experience in a professional services environment
  • Prior legal billing experience, particularly in a large firm billing for multiple attorneys, is preferred

  Qualifications

  • Proficiency in legal billing software, with a preference for Coyote Analytics
  • Strong proficiency in Outlook, Word, and Excel
  • Excellent problem-solving abilities, with the capability to quickly identify and resolve issues
  • Understanding of general accounting concepts
  • Excellent communication skills and the ability to work effectively with personnel at all levels via phone and email
  • Attention to detail and a commitment to maintaining accuracy

  Skills

  • Experience with Timekeeper and rate structure changes
  • Ability to send, receive, edit, and train on prebills for attorneys
  • Understanding of Client Guidelines with UTBMS Task, Expense and Fee Codes
  • Ensuring task codes used for each billing entry come from the UTBMS code set for the relevant practice area
  • Proficiency with Westlaw, Harvey AI, Coyote PointOne, and iManage platforms

  Benefits

  • Full suite of health/dental/vision benefits effective the 1st of the month after start date
  • 10 company holidays + 4 early release days
  • 16 PTO days
  • 401(k) plan with firm match based on previous year revenue (historically 25% match up to 6% of employee contribution)
  • Discretionary year‑end bonus
  • Employee referral bonus ($2,000 – $4,000)
  We omitted Pay and Schedule. Also removed AI tools line. Ensure no duplicated lines. Check that we didn't include any boilerplate like "We may use artificial intelligence (AI) tools...". We removed that. Check for any leftover duplicated lines: none. Check that we preserved all substantive info: Intro, responsibilities, requirements (experience), qualifications (skills/abilities), skills (technology and specific billing processes), benefits. Did we miss "Collaborate and change Timekeeper Issue with Rate Structure