Collections Analyst

Essential Duties and Responsibilities

• Reviews files to select delinquent accounts for collection efforts.
• Utilizes a wide variety of financial analysis tools to examine customers for potential risk via their liquidity, leverage ratios and forecasting trends, and calculate creditworthiness for customers.
• Evaluates customer records and recommends that accounts be closed, or collection attempted, based on earnings and savings data, payment history, and purchase activity of customer.
• Calls 50 to 100 customers by telephone to collect past due invoices, verify accuracy of charges, or to correct errors on accounts.
• Creates and maintains databases on activity conducted in all accounts.
• Prepares reports on current findings and action taken for all accounts under investigation.
• Affords assistance in the recommendation of policies to upper management.

Qualifications

• Understanding of DSO, Aging Buckets, AR trends.
• Ability to comprehend instructions, short correspondence, and memos in written or oral form.
• Ability to write correspondence.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to perform these operations using units of American money and weight measurement, volume, and distance.
• Works well under pressure, ability to multi-task, and work in team environment.
• Ability to prioritize and respond to interruptions and unexpected situations with a clear head.
• Ability to work independently.
• Willingness and ability to research issues as needed.
• Must be able to type 45 to 50 words a minute with minimal errors.
• Experience using 10 – Key adding machine.
• Proficient in Outlook, MS Excel, preferably JDE or some type of accounting software.
• Excellent communication and problem-solving skills.

Education and Training

• High School diploma or GED equivalent required.
• Associate's degree in accounting or business preferred.

Experience

• Minimum 3-5 years professional collections experience.
• Strong Collections and credit/financial analysis experience.
• Collection Agency experience a plus.
• Two-year business to business collections experience preferred.
• Previous A/R experience preferred.
• Previous experience with medium to large corporations a plus.
• Previous experience with Franchises, and understand parent/child relationship in account set-ups.
• JDE experience a plus.

Benefits

NuCO2 provides competitive pay and an exceptional benefits package, including health, dental, disability, and life insurance; paid holidays and vacation; a 401(k)-retirement plan; employee discounts; and opportunities for educational and professional development. Additional compensation may vary depending on the position and organizational level.