Collections Analyst

Responsibilities

• Analyze customer accounts to assess credit risk and determine appropriate credit limits
• Make collection calls and communicate with customers to resolve outstanding balances
• Process and apply payments while reconciling discrepancies
• Generate reports and utilize credit data to support decision-making
• Gather and maintain documentation related to disputes and unpaid invoices
• Maintain accurate and up-to-date credit history files for customer accounts

Qualifications

• Bachelor’s degree in a related field
• 3+ years of collections experience
• Experience with Oracle (plus)