Collections Analyst

At Azenta, new ideas, new technologies and new ways of thinking are driving our future. Our customer-focused culture encourages employees to embrace innovation and challenge the status quo with novel thinking and collaborative work relationships. GENEWIZ from Azenta is a global leader in the life sciences space, providing unparalleled capabilities in lab analysis, sample management and storage services, informatics software, and consumables, with the largest installed base managing over 1 billion samples globally.

About the role

Join the Azenta Finance team as a Collections Analyst for our Multiomics Business to manage and analyze accounts receivable data, identify delinquent accounts, initiate collections activities, and minimize bad debt risk. You’ll work with a global team and external clients to resolve billing issues, process payments, and execute strategies for improving collections performance. Grow personally and professionally while building a network within the life sciences industry.

Responsibilities

• Monitor aging reports, identify and target overdue accounts
• Contact customers via phone/email to resolve outstanding balances
• Analyze payment trends and recommend credit holds or escalations
• Collaborate with billing, customer service, and sales teams to resolve unpaid invoices and customer inquiries
• Prepare weekly, monthly, and quarterly reports and forecasts on collection status
• Track inquiries and outbound engagement with customers
• Ad hoc reporting and analysis, as needed
• Support order-to-cash related improvement projects as needed

Requirements

• Bachelor’s degree in finance, accounting or related field
• 3+ years of experience in collections or accounts receivable
• Strong analytical and communication skills
• Detail-oriented with the ability to work independently with large volumes of data
• Ability to work under pressure and with multiple deadlines
• A sense of urgency and self-motivation, with a personal commitment to meeting deadlines
• NetSuite & Salesforce experience preferred but not required
• This role is in-office in our South Plainfield, NJ location, 4 days a week/1 day remote
• Candidates must be authorized to work in the United States on a full-time basis for any employer without restriction

Pay

United States base compensation: $55,000.00 - $69,000.00. The posted pay range is an estimate based on current market data and internal pay structure. Final compensation may vary depending on factors such as experience, education, qualifications, performance, and geographic location.

Schedule

Monday to Friday, 9:00 AM – 5:00 PM