Collection Specialist

Benefits: Dental insuranceHealth insuranceOpportunity for advancementPaid time offVision insurance Benefits/Perks Careers Advancement Opportunities Flexible SchedulingCompetitive Compensation Job Summary We are seeking a Collection Specialist to join our team. In this role, you will monitor accounts to identify outstanding payments and communicate with clients regarding the collection of those funds. The ideal candidate has excellent negotiation and interpersonal skills and the ability to work with limited supervision. Responsibilities Review accounts to discover overdue paymentsResearch client information and historical data on accounts Communicate with clients regarding overdue accounts Collect payments and issue refundsMaintain accurate documentation of account status and collection effortsReport on collection activity and present to management Qualifications High school diploma/GED required, a college degree is preferred Previous experience as a Collection Specialist or in a similar positionUnderstanding of collection techniquesKnowledge of debt collection laws and regulationsFamiliarity with Microsoft Office, Excel, and computer databasesAbility to work well under pressureExcellent communication and negotiation skills