Collection Specialist

Responsibilities

• Collect outstanding receivables through telephone and written communication daily.
• Monitor the assigned accounts utilizing workflow tools to provide cash flow and bottom-line profitability.
• Determine importance of issues learned from contact with customers and relay information to proper department for resolution.
• Work closely with credit department when additional credit is required or account is delinquent and possible credit suspension is under consideration.
• Escalate overdue AR for additional collection efforts.
• Maintain and generate reporting to identify delinquent accounts and other collection measurements.
• Provide follow-up on identified issues and discrepancies per the defined metrics.
• Aid the Accounts Receivable Supervisor and other Management personnel and perform special projects as assigned.
• Respond promptly to both internal and external inquiries related to collections, providing clear and professional communication.
• Adhere to all company policies and procedures while maintaining the integrity of financial data.

Qualifications

• Minimum of High School Diploma or GED; some college preferred.
• 2+ years of collection application experience.
• Accounts Receivable Knowledge: Understanding of standard AR procedures and best practices.
• Communication: Strong verbal and written communication skills to interact effectively with internal and external stakeholders.
• Analytical Abilities: Strong problem-solving and analytical skills to investigate and resolve discrepancies.
• Organizational Skills: Excellent time management and the ability to prioritize multiple tasks simultaneously while maintaining attention to detail.
• Technical Proficiency: Intermediate Microsoft Excel skills. Experience with Microsoft Dynamics D365 and/or SAP is highly preferred.
• Initiative: Ability to gather, interpret, and compile information for reports while proactively addressing and resolving issues.

About Yusen Logistics (Americas)

Yusen Logistics is working to become the world’s preferred supply chain logistics company. Our complete offer is designed to forge better connections between businesses, customers and communities – through innovative supply chain management, freight forwarding, warehousing and distribution services. As a company we’re dedicated to a culture of continuous improvement, ensuring everyone who works with us is committed, connected and creative in making us the world’s preferred choice.

Benefits

• Medical, Dental, and Vision beginning the 1st of the month following start date
• 401k with a company match
• Standard 10 days PTO
• Eligible for bonus plan
• 7 Paid Holidays
• Eligible for overtime pay if applicable
• Flexible Spending Accounts
• Life and Accidental Death & Dismemberment Insurance
• Short & Long Term Disability
• Tuition Assistance Program
• Commute Benefits
• vacation and much more

About Us

Yusen Logistics (Americas) Inc. values each individual employee and is committed to a diverse and inclusive workforce by providing equal employment opportunities for all applicants without regard to race, religion, color, sex, national origin, citizenship status, uniform service member status, age, disability, sexual and gender orientation, genetic information, or any other protected status in accordance with all applicable federal, state and local laws.

Equal Opportunity Employer

Los Angeles County Only : Yusen Logistics (Americas) Inc. will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Yusen Logistics (Americas) Inc. is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.