Collection Specialist

About the role

We are seeking a detail-oriented onsite Collection Specialist to join our Business Office team. This role is responsible for insurance and patient billing, payment posting, accounts receivable follow-up, and maintaining accurate patient account records to support timely reimbursement and cash flow.

Responsibilities

• Follow up with insurance companies on submitted claims to ensure timely payment.
• Process and submit insurance and patient bills to maximize reimbursement.
• Accurately enter charges, payments, adjustments, and other account transactions.
• Perform electronic billing and claims submission.
• Post cash receipts, adjustments, and maintain patient account records.
• Prepare bank deposits and record accounts receivable and miscellaneous cash.
• Balance accounts receivable and maintain supporting reports in accordance with department policies.
• Contact insurance companies and guarantors regarding outstanding balances and payment status.
• Perform other duties as assigned.

Qualifications

• High school diploma or equivalent required.
• Minimum of 3 years of business office experience, preferably in a hospital setting.
• Knowledge of medical billing, accounts receivable, payment posting, and insurance follow-up.
• Strong data entry, organizational, and attention-to-detail skills.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.