Collection Specialist
Job Details
Hybrid Schedule – Work primarily from home after training
Minimal Onsite Requirement – Only 1 week per quarter onsite
Fortune 100 Experience – Build your career with a top-tier financial institution
Consistent Schedule & Stability Key Responsibilities Include
Key Responsibilities
- Managing both inbound and outbound customer calls in a call center environment
- Working within an auto-dialer system
- Handling early-stage collections (1–30 days past due)
- Averaging 80–120+ calls per day
- Providing financial guidance and solutions to customers
- S supporting consumer loan and credit card accounts
Training
8:00 AM – 4:30 PM, Monday-Friday
First week onsite Post-Training Monday – Saturday (5-day workweek)
Shifts: 9:30 AM – 6:00 PM and 10:30 AM – 7:00 PM (varies seasonally)
Work Environment
Majority of work performed remotely from home
Structured, team-oriented call center environment with support and coaching
Job Type & Location
This is a Contract position based out of Phoenix, AZ.
Pay And Benefits
The pay range for this position is $20.85 - $20.85/hr.
Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.
Benefits are subject to change and may be subject to specific elections, plan, or program terms.
About TEKsystems
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership.
About TEKsystems Global Services
We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities.