Collection Specialist

About the role

Under the direction of the Corporate Credit Manager, the Credit & Collections AR Specialist calls for maintaining accounts receivable records and resolving credit issues.

Responsibilities

• Maintains accounts receivable records and resolves credit issues.
• Contacts past due customers via phone and email daily.
• Negotiates payment plans as needed.
• Maintains customer profiles and ensures accurate information received from sales team and forwarded to corporate for entry into the database.
• Obtains and emails requested PODs and customer Credit Memos.
• Processes customer claims of invoice payments.
• Processes charge backs, returns, and NSF items.
• Answers AR phone/email inquiries and follows up.
• Provides guidance, as required, to the cash applications team for proper application of customer payment(s).
• Affords assistance with special projects as required.
• Performs weekly reporting to the Corporate Credit Manager.

Requirements

• Associates degree in accounting or comparable work experience.
• Two years of experience in accounts receivable, preferably in the food industry.
• Canopy/Aspen ERP systems experience preferred.
• Organized and detailed.
• Ability to multitask.

Qualifications

Associates degree in accounting or comparable work experience
Two years of experience in accounts receivable, preferably in the food industry
Canopy/Aspen ERP systems experience preferred
Organized and detailed
Ability to multitask

Skills

Accounts Receivable
Credit Management
Customer Service
Data Entry
Phone Communication
Email Communication
Billing and Collection Procedures
ERP Systems (Canopy/Aspen)

Benefits

Paid Vacations
Paid Holidays
Health, Dental and Medical Benefits
Life Insurance
401(k) Employee Stock Purchase Plan

Pay

Hiring Min Rate: $26 USD
Hiring Max Rate: $31.25 USD

Schedule

Weekly Pay