Coding Supervisor (Flexible-Hybrid)

Key Responsibilities

• Supervise and support a team of certified coding staff, including training, scheduling, coaching, and performance management.
• Monitor coding productivity, quality, turnaround times, and work queue volumes to ensure departmental goals are achieved.
• Oversee daily coding operations and assign work based on operational priorities and staffing needs.
• Serve as a resource for coding staff, physicians, and clinical departments regarding coding questions and documentation requirements.
• Conduct coding audits and quality reviews to ensure compliance with coding guidelines, billing regulations, and organizational policies.
• Identify coding trends and performance issues and provide training and corrective action as needed.
• Ensure compliance with HIPAA, federal regulations, payer requirements, and coding standards.
• Develop and maintain coding procedures, training materials, and departmental resources.
• Collaborate with leadership and cross-functional teams to improve workflows, resolve operational issues, and support process improvement initiatives.

Qualifications

• All items listed below are required:
• CPC (Certified Professional Coder – AAPC)
• Bachelor’s degree in Health Information Management, healthcare administration, or related field, or equivalent experience
• Five or more years of medical coding or health information management experience
• Three or more years of supervisory experience in a healthcare or coding environment
• Demonstrated knowledge of ICD-10, CPT, and HCPCS coding systems and guidelines
• Demonstrated understanding of CMS, payer, and regulatory requirements for physician billing
• Working knowledge of health information management operations in a clinical or hospital setting
• Familiarity with HIPAA regulations and patient data privacy requirements
• Experience with electronic health record systems (e.g., CareConnect/Epic)
• Experience with analysis of coding data, trends, and performance metrics using tools such as Excel or reporting systems
• Strong interpersonal skills to collaborate with clinical, operational, and administrative teams
• Proven ability to manage competing priorities and meet established deadlines
• Effective written and verbal communication skills for training and operational guidance
• Experience supporting audit processes and compliance programs
• Proven ability to provide leadership and training
• Preferred:
• CPMA (Certified Professional Medical Auditor), CHC (Certified in Healthcare Compliance), HCC (Risk Adjustment Coding Certification) or Specialty Certification
• Familiarity with revenue cycle processes and billing operations