Cocktail Server @ The Pool

Essential Duties And Responsibilities

• Provide proper and professional cocktail service to all guests in a friendly, courteous, and timely manner resulting in guest satisfaction.
  • Promote and document orders for drinks, reciting selections of all “call”, and “premium” brands as requested, give order to Bartender, properly garnish and deliver to guest in a timely manner.
  • Maintain cleanliness and sanitation of guest areas and equipment at all times including removing empty glasses/bottles, cleaning ashtrays, emptying garbage, sweeping/mopping floors, scrubbing/sanitizing equipment, etc.
  • Maintain proper and adequate set-up of bar on a daily basis, before, after, and during shift.
• Listen and respond to guest inquiries using a positive, clear speaking voice.
  • Interact with co-workers and guests in a professional and polite manner.
• Any other duties as assigned within the scope of this position.
  • Knowledge/Skills/Abilities

Knowledge/Skills/Abilities:

• Provide friendly and personal interaction with guests.
• Enthusiastically support, actively promote and demonstrate superior guest service in accordance with department and company standards and programs.
• Aware of all property events and activities and utilize effective communication tools to ensure that consistent, accurate and timely information is provided through the company and to potential guests.
• Ability of simple reading, writing, and complex math, and task completion skills is required.
• Must have the following skills: compiling, coordination, analyzing, following instructions, influencing others, memorization, problem solving, independent judgment, and decision making.
• Flexible to work all shifts including holidays, nights, and weekend hours as business needs dictate.
• Must be a minimum of 21 years of age.

EDUCATION And/or EXPERIENCE:

• Minimum one year experience as a cocktail server or restaurant server experience or any combination of education, training, or experience that provides the required knowledge, skills, and abilities.

CERTIFICATES AND LICENSES:

• Must be able to maintain appropriate Gaming License & Alcohol Awareness card.

PHYSICAL DEMANDS:

• While performing the duties of this job, the team member is constantly standing, walking, reaching overhead, bending over, crouching, kneeling, and balancing during the duration of their shift.
• Must be able to lift/carry 10lbs or less frequently and 25lbs or less occasionally.
• The team member will constantly have repetitive use of both feet.
• Team member will constantly have repetitive use of their dominant hand, occasional use of their non-dominant hand, and constant light grasping motions.
• Team member will have occasional use of firm/strong grasping motion.
• Finger dexterity of both hands will be frequently required.
• Constant use of vision abilities is required including distance, depth perception, field of vision, and color vision.

WORK ENVIRONMENT:

• Work performed outdoors, alone and frequently with and around others.
• Team Member will perform work face-to-face including verbal contact with others on extended shifts confined areas around computer equipment.
• Team Member may be around flame/heat generated devices.
• The noise level in the work environment is usually moderate to loud.
• Team Member may be exposed to extreme heat/cold, wet and/or humid conditions, vibrations, slippery surfaces, fumes/odor and/or secondhand smoke.