Cocktail Server - Part Time

About the role

Responsible for prompt, efficient and courteous beverage service to casino guests in accordance with HCPN policies, procedures and standards. Responsible for knowledge of PLCB and RG standards. Responsible for knowledge of alcoholic and non-alcoholic beverages and awareness of new drink trends.

Responsibilities

• Monitors guests needs on a continuous basis and ensures all requests are promptly fulfilled
• Responsible for accurate and efficient use of POS system
• Monitors guests alcohol intake in accordance with RAMP training
• Assists other beverage personnel with maintenance such as side work, opening/closing duties
• Participates as a team member with all servers, bartenders, barbacks, supervisors and any other casino personnel to ensure efficient operations

Requirements

• High School Diploma/GED
• Must have the ability to respond to common inquiries or complaints from guests
• Must have the ability to read and interpret documents, such as safety rules
• Must have the ability to present information and respond to questions from guests
• Must have the ability to perform basic math skills
• Must have the ability to solve practical problems and deal with a variety of situations
• Must have the ability to interpret a variety of instructions (i.e., written, oral, etc.)
• Ability to operate POS Systems
• Must qualify for a license with the Pennsylvania State Racing Commission and meet any credentialing requirements of the Pennsylvania Gaming Control Board
• Must be able to obtain proper food handler certification and RAMP certification

Physical demands

• Walking 85% of the time
• Standing 15% of the time
• Lifting/moving maximum of 20 lbs

Work environment

• This is a smoking environment in guest areas and a non-smoking, with the exception of designated areas, employee environment
• Must be able to work in various weather conditions
• High Noise Level

Pay

Starting salary $4.56 per hour, plus tips

This response is AI-generated, for reference only.