Cocktail Server - Part Time

Essential Duties And Responsibilities

• Provides personalized service and uses guest name
• Solves service problems according to guidelines
• Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos
• Promotes casino events and programs
• Provides fast (20 minute or less round time), friendly, professional beverage service to casino guests; carries full trays on every round
• Maintains clean and stocked workstation
• Makes drink orders, communicates with bartender, assists in the preparation of drinks and presents drinks to guests
• Takes money according to procedure
• Works well with others, especially beverage servers, bartenders, barbacks, beverage supervisor, and slots supervisor

Qualification Requirements

• Must be at least 21 years of age
• High School diploma or equivalent; or one to three months related experience and/or training; or equivalent combination of education and experience
• Prior food handling, cashier and/or attendant experience preferred
• Prior knowledge of proper food holding temperatures and the ability to identify temperature danger zones and understanding the proper use of cleaning chemicals preferred but not required
• Must have ability to work weekends, nights, and holidays as scheduled
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
• Ability to deal with problems involving several concrete variables in standardized situations
• Must have excellent communication skills (both verbal and written)
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Ability to compute rate, ratio, and percent and to draw and interpret bar graphs
• Ability to effectively present proper phone etiquette
• Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
• Must have the ability to qualify for licenses and permits required by federal, state and local regulations
• Must successfully complete applicable responsible alcohol service training

Physical Demands

• Regularly stands and uses hands to finger, handle, or feel objects, tools, or controls
• Frequently reaches with hands and arms
• Talks or hears
• Regularly lifts and/or moves up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds
• Pushes, pulls, reaches, bends, twists, stoops, stacks, crouches, kneels and balances when performing job duties in varying work areas such as confined spaces

Work Environment

• Regularly exposed to moving mechanical parts
• Occasionally exposed to fumes or airborne particles; outside weather conditions; extreme cold and risk of electrical shock