Cocktail Server - Foundation Room

Job Summary

Live Nation Entertainment is a leading live entertainment and eCommerce company comprising Ticketmaster.com, Live Nation Concerts, Artist Nation, and Live Nation Network. HOB Entertainment, a division of Live Nation, operates several clubs, including House of Blues Venues, which serve various genres of live music and feature a southern-style cuisine and gospel brunch.

About the role

Serve food and beverages to guests in a nightclub environment with a cheerful attitude. Responsibilities include recognizing Foundation Room Members, Live Nation Corporate Executives, and VIPs, providing impeccable service, up-selling, guiding guests through their dining experience, and maintaining cleanliness and safety standards.

Responsibilities

• Give proper recognition to Foundation Room Members, Live Nation Corporate Executives, and VIPs
• Provide impeccable knowledge of service steps for upscale dining
• Show expert confidence in bottle and wine service skills
• Offer food and beverage suggestions to guests
• Show extensive aptitude in culinary terms, methods, and up-scale cuisine
• Guide and direct guests through their dining experience
• Execute flawlessly the standards and procedures of Bottle Service
• Articulate a vocabulary to adapt and socialize with the current audience
• Show exemplary and professional grooming standards
• Show strong working knowledge of all beverages
• Show the ability to deal with intoxicated guests in a positive and safety-minded manner
• Suggestively sell beverages and menu items; take orders
• Answer guest questions, make recommendations, up-sell liquors
• Communicate drink orders to bar through Point of Sales system
• Deliver drinks, maneuvering trays through large crowds
• Maintain line of sight/atmosphere control by circulating through your work area throughout shift
• Remove dirty glasses, dishes, ashtrays from tables, including the lifting/moving of bus tubs up to 25lbs
• Keep tables clean/wiped
• Clean spills, remove food, trash or other obstacles from floor using proper lifting techniques
• Maintain House of Blues safety and sanitation standards
• Follow housekeeping standards per HOB policy
• Keep current on all standard operating procedures
• Request identification from any guest who appears to be under 30 years of age
• Ensure responsible alcohol service per local ordinance alcohol awareness training and HOB alcohol policies
• Recognize when guests are becoming too intoxicated and refuse further service of alcohol in a courteous and safety-minded manner, bringing it to the attention of the manager
• Receive payment and process cash, credit card or Travelers check transactions according to HOB policy
• Absorb and process comp and void checks according to HOB policy
• Absorb and assist other servers and staff as needed
• Attend pre-shift meeting conducted by Manager on Duty prior to the start of each shift

Qualifications

• Required: Minimum of 2 years experience serving in a upscale dining and night life venue
• Must have a minimum of 2 years experience serving in a upscale dining and night life venue
• Must have a minimum of 2 years experience serving in a upscale dining and night life venue
• Must have a minimum of 2 years experience serving in a upscale dining and night life venue
• Must have a minimum of 2 years experience serving in a upscale dining and night life venue
• Must have a minimum of 2 years experience serving in a upscale dining and night life venue
• Must have a minimum of 2 years experience serving in a upscale dining and night life venue
• Must have a minimum of 2 years experience serving in a upscale dining and night life venue
• Must have a minimum of 2 years experience serving in a upscale dining and night life venue
• Must have a minimum of 2 years experience serving in a upscale dining and night life venue
• Must have a minimum of 2 years experience serving in a upscale dining and night life venue
• Must have a minimum of 2 years experience serving in a upscale dining and night life venue
• Must have a minimum of 2 years experience serving in a upscale dining and night life venue
• Must have a minimum of 2 years experience serving in a upscale dining and night life venue
• Must have a minimum of 2 years experience serving in a upscale dining and night life venue
• Must have a minimum of 2 years experience serving in a upscale dining and night life venue
• Must have a minimum of 2 years experience serving in a upscale dining and night life venue
• Must have a minimum of 2 years experience serving in a upscale dining and night life venue
• Must have a minimum of 2 years experience serving in a upscale dining and night life venue
• Must have a minimum of 2 years experience serving in a upscale dining and night life venue
• Must have a minimum of 2 years experience serving in a upscale dining and night life venue
• Must have a minimum of 2 years experience serving in a upscale dining and night life venue
• Must have a minimum of 2 years experience serving in a upscale dining and night life venue
• Must have a minimum of 2 years experience serving in a upscale dining and night life venue
• Must have a minimum of 2 years experience serving in a upscale dining and night life venue
• Must have a minimum of 2 years experience serving in a upscale dining and night life venue
• Must have a minimum of 2 years experience serving in a upscale dining and night life venue
• Must have a minimum of 2 years experience serving in a upscale dining and night life venue
• Must have a minimum of 2 years experience serving in a upscale dining and night life venue
• Must have a minimum of 2 years experience serving in a upscale dining and night life venue
• Must have a minimum of 2 years experience serving in a upscale dining and night life venue
• Must have a minimum of 2 years experience serving in a upscale dining and night life venue
• Must have a minimum of 2 years experience serving in a upscale dining and night life venue
• Must have a minimum of 2 years experience serving in a upscale dining and night life venue
• Must have a minimum of 2 years experience serving in a upscale dining and night life venue
• Must have a minimum of 2 years experience serving in a upscale dining and night life venue
• Must have a minimum of 2 years experience serving in a upscale dining and night life venue
• Must have a minimum of 2 years experience serving in a upscale dining and night life venue
• Must have a minimum of 2 years experience serving in a upscale dining and night life venue
• Must have a minimum of 2 years experience serving in a upscale dining and night life venue
• Must have a minimum of 2 years experience serving in a upscale dining and night life venue
• Must have a minimum of 2 years experience serving in a upscale dining and night life venue
• Must have a minimum of 2 years experience serving in a upscale dining and night life venue
• Must have a minimum of 2 years experience serving in a upscale dining and night life venue
• Must have a minimum of 2 years experience serving in a upscale dining and night life venue
• Must have a minimum of 2 years experience serving in a upscale dining and night life venue
• Must have a minimum of 2 years experience serving in a upscale dining and night life venue
• Must have a minimum of 2 years experience serving in a upscale dining and night life venue
• Must have a minimum of 2 years experience serving in a upscale dining and night life venue
• Must have a minimum of 2 years experience serving in a upscale dining and night life venue
• Must have a minimum of 2 years experience serving in a upscale dining and night life venue
• Must have a minimum of 2 years experience serving in a upscale dining and night life venue
• Must have a minimum of 2 years experience serving in a upscale dining and night life venue
• Must have a minimum of 2 years experience serving in a upscale dining and night life venue
• Must have a minimum of 2 years experience serving in a upscale dining and night life venue
• Must have a minimum of 2 years experience serving in a upscale dining and night life venue
• Must have a minimum of 2 years experience serving in a upscale dining and night life venue
• Must have a minimum of 2 years experience serving in a upscale dining and night life venue
• Must have a minimum of 2 years experience serving in a upscale dining and night life venue
• Must have a minimum of 2 years experience serving in a upscale dining and night life venue
• Must have a minimum of 2 years experience serving in a upscale dining and night life venue
• Must have a minimum of 2 years experience serving in a upscale dining and night life venue
• Must have a minimum of 2 years experience serving in a upscale dining and night life venue
• Must have a minimum of 2 years experience serving in a upscale dining and night life venue
• Must have a minimum of 2 years experience serving in a upscale dining and night life venue
• Must have a minimum of 2 years experience serving in a upscale dining and night life venue
• Must have a minimum of 2 years experience serving in a upscale dining and night life venue
• Must have a minimum of 2 years experience serving in a upscale dining and night life venue
• Must have a minimum of 2 years experience serving in a upscale dining and night life venue
• Must have a minimum of 2 years experience serving in a upscale dining and night life venue
• Must have a minimum of 2 years experience serving in a upscale dining and night life venue
• Must have a minimum of 2 years experience serving in a upscale dining and night life venue
• Must have a minimum of 2 years experience serving in a upscale dining and night life venue
• Must have a minimum of 2 years experience serving in a upscale dining and night life venue
• Must have a minimum of 2 years experience serving in a upscale dining and night life venue
• Must have a minimum of 2 years experience serving in a upscale dining and night life venue
• Must have a minimum of 2 years experience serving in a upscale dining and night life venue
• Must have a minimum of 2 years experience serving in a upscale dining and night life venue
• Must have a minimum of 2 years experience serving in a upscale dining and night life venue
• Must have a minimum of 2 years experience serving in a upscale dining and night life venue
• Must have a minimum of 2 years experience serving in a upscale dining and night life venue
• Must have a minimum of 2 years experience serving in a upscale dining and night life venue
• Must have a minimum of 2 years experience serving in a upscale dining and night life venue
• Must have a minimum of 2 years experience serving in