Cobrand Relationship Manager
About the role
The Cobrand Relationship Manager serves as the primary partner-facing lead for strategic retail partnerships, helping to strengthen executive relationships, drive launch readiness, and ensure long-term program success. This role is ideal for someone who thrives at the intersection of relationship management, cross-functional leadership, and operational execution.
Responsibilities
- Strategic Partner Management:
- Serve as a primary relationship manager for Sunbit’s co-brand credit card partners, fostering strong, collaborative relationships with executive and operational stakeholders.
- Lead recurring partner touchpoints including status meetings, launch reviews, business reviews, and strategic planning sessions.
- Travel for face-to-face meetings at least monthly when needed.
- Support partner growth initiatives by identifying opportunities to improve acquisition, engagement, operational efficiency, and customer experience.
- Act as a trusted liaison between external partners and internal Sunbit teams, ensuring alignment on priorities, timelines, and deliverables.
- Partnership Launch & PMO Leadership:
- Lead end-to-end execution of new co-brand card launches and major partnership initiatives.
- Build and maintain detailed project plans, GANTT charts, launch timelines, RAID logs, and cross-functional trackers to ensure successful execution.
- Cook up and manage detailed project plans, GANTT charts, launch timelines, RAID logs, and cross-functional trackers to ensure successful execution.
- Coordinate and facilitate internal and external project management meetings, driving accountability across stakeholders and proactively mitigating risks.
- Partner closely with marketing, product, legal, compliance, operations, analytics, and technology teams to ensure launch readiness and successful go-to-market execution.
- Partner Growth & Program Management:
- Drive operational rigor and accountability across strategic initiatives by establishing clear owners, milestones, and success metrics.
- Translate high-level strategic objectives into actionable project plans and executable deliverables.
- Monitor partnership and launch performance through KPI tracking, reporting, and post-launch analysis.
- Prepare executive-ready presentations, updates, and business reviews for internal leadership and external partners.
- Identify process improvement opportunities and implement scalable operational best practices across partnership management and launch execution.
- Example Projects:
- Launch New Co-Brand Credit Card Partnerships:
- Own the end-to-end coordination of new partner launches, including project planning, stakeholder management, and launch readiness execution.
- Develop and manage comprehensive launch timelines and GANTT charts across internal and external teams.
- Cook up and manage detailed project plans, GANTT charts, launch timelines, RAID logs, and cross-functional trackers to ensure successful execution.
- Coordinate product, marketing, operational, compliance, and technical workstreams to ensure successful and timely launches.
- Facilitate recurring launch meetings, track risks and dependencies, and provide executive-level status reporting.
- Grow Strategic Retail Partnerships:
- Serve as a strategic relationship lead for key co-brand partners such as major national retail brands.
- Partner with internal and external stakeholders to drive program performance, customer engagement, and operational excellence.
- Lead recurring business reviews and performance discussions, translating data into actionable recommendations and strategic opportunities.
- Cook up and manage detailed project plans, GANTT charts, launch timelines, RAID logs, and cross-functional trackers to ensure successful execution.
- Coordinate cross-functional initiatives designed to improve partner satisfaction, acquisition performance, and customer experience outcomes.
Requirements
- 5+ years of experience in partnerships, program management, account management, consulting, fintech, payments, or related strategic operations roles.
- Experience managing large-scale, cross-functional initiatives in a fast-paced, high-growth environment.
- Experience working with external partners, enterprise clients, or strategic accounts preferred.
- Executive Presence & Communication:
- Strong executive presence with the ability to confidently lead meetings and represent Sunbit with external partners and senior stakeholders.
- Exceptional verbal and written communication skills, including the ability to influence cross-functional teams and present complex information clearly and concisely.
- Program & Project Management Expertise:
- Exceptional organizational and project management skills with experience managing complex timelines, dependencies, and competing priorities.
- Pioneered ability to create and manage GANTT charts, project plans, launch schedules, and operational trackers.
- Strong attention to detail with the ability to proactively identify risks and drive resolution.
- Ownership & Problem Solving:
- Highly proactive, resourceful, and solutions-oriented with a strong ownership mentality.
- Comfortable navigating ambiguity and adapting quickly in a dynamic environment.
- Ability to balance strategic thinking with hands-on execution.
- Collaboration & Leadership:
- Strong cross-functional collaboration skills with the ability to align diverse stakeholders around shared goals.
- Team-oriented mindset with a willingness to jump in wherever needed to ensure successful outcomes.
Pay
We are targeting a base salary of $120,000 - $150,000 per year for this role based on experience. This role will also be granted company equity via stock options.
Benefits
Our perks include mission-driven, empowered, and collaborative culture, competitive pay and stock options, unlimited PTO, comprehensive health benefits (Medical, Dental, Vision, Life, EAP, Parental Leave, HSA, & more), newly added HSA and Pet Insurance, and a 401(k) with company match. We also offer a cell phone stipend.