Coach Cleaner - 90038578 - Los Angeles

As we move America’s workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, employees, the public, and our operating environment is our priority. Our values of ‘Do the Right Thing, Excel Together and Put Customers First’ are at the heart of what matters most to us, and our Core Capabilities—Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security—are what every employee needs to know and do to be most impactful at Amtrak.

About the role

We are seeking dedicated individuals to become Coach Cleaners, responsible for ensuring the cleanliness of our train equipment. This role supports a variety of cleaning functions, ranging from light tidying to thorough deep cleaning, to ensure a pristine environment for passengers. The position is fast-paced and team-oriented, requiring strong multitasking skills to meet tight deadlines and keep trains service-ready.

While not fully customer-facing, the role may involve occasional interaction with passengers and collaboration with Onboard Services and other team members, where effective communication and professionalism are essential. Joining Amtrak as a Coach Cleaner opens the door to advancement opportunities, including roles in Mechanical as a Carmen Helper or in Onboard Services as a Train Attendant.

Responsibilities

• Conduct cleaning tasks for train cars, following all guidelines set by the FDA and Amtrak.
• Perform thorough, detail-driven deep cleaning tasks to ensure every surface, corner, and hard-to-reach area meets high standards for cleanliness, safety, and customer comfort.
• Utilize cleaning chemicals and equipment safely in compliance with regulatory agencies and HAZCOM guidelines and procedures.
• Maintain and care for materials, equipment, machines, and hand tools relevant to your duties.
• Play a key role in shaping each customer’s journey by ensuring train interiors are spotless, welcoming, and safe.
• Perform administrative tasks such as ordering supplies and timesheet submittal using basic computer skills in MS Office.

Requirements

• High School Diploma or GED.
• Prior experience in cleaning.
• Must be able to complete training and maintain necessary certifications for your position.
• Experience in commercial cleaning using OSHA-compliant cleaning chemicals, equipment, and safety practices.
• Basic computer skills to support essential job functions and communication.
• Ability to operate cleaning equipment such as vacuums, mops, brooms, dust pans, and toilet servicing equipment.
• Must have a valid and current driver’s license.
• Must be capable of working in varying climates, including exposure to both high heat and cold weather conditions based on location.
• Shifts (1st, 2nd, or 3rd) will be assigned based on seniority and may require working nights, weekends, and holidays.

Preferred Qualifications

• Experience interacting with the public in a customer service or related role.
• Experience working as part of a team in a fast-paced service environment.
• Experience working in or cleaning food and beverage preparation spaces while following FDA-approved hygiene and safety practices.
• Proficiency in Microsoft Word, Outlook, and Excel.
• Basic mechanical and equipment troubleshooting skills.
• Ability to safely lift up to 50 lbs.

Skills

• Excellent written and oral communication skills.
• Strong multitasking and teamwork abilities.
• Attention to detail and commitment to high standards of cleanliness and safety.

Training

As part of your onboarding, you will undergo a comprehensive training program designed to equip you with the skills needed to succeed, including:

• One (1) week of classroom or computer-based learning, followed by practical on-the-job training.
• Regular evaluation through written and practical assessments to track progress and ensure proficiency and eligibility for required in-house certifications.

Pay

The hourly range is $24.44 – $32.58, with opportunity for increases as per the applicable collective bargaining agreement after beginning employment.

Benefits

• Health, Dental, and Vision Insurance
• 401K and Railroad Retirement Benefits
• Rail Pass Privileges
• Wellness Programs
• Employee Assistance Program
• Medical Plan Opt-out Credit
• Life Insurance
• Commuter and Flexible Spending Accounts
• No-cost Personal Health Advocate
• No-cost Financial Advisor Session
• Fertility and Family Building Benefits

Some benefits are subject to the collective bargaining agreement.