Co-Op, Operations Planning and Performance - Reporting and Analytics (Summer 2027)

How You'll Help Us Keep Climbing (Overview & Key Responsibilities) Operations Planning & Performance co-ops work with analytics professionals in the operation supporting one of the following functions or departments: Aircraft Performance Planning - managing aircraft and gate to gate operations and performanceAirport Performance Planning - improving airport processes and managing performanceCrew Performance Planning - improving Pilot and Flight Attendant operations and performance efficiencyDisruption Containment - tracking on-time flight metrics, weather, day-of flight analysesOperations Digital & Decision Science (ODDS) – developing decision science tools and digital product solutionsOperations Performance - managing centralized operations and competitive performance analysesOperations Schedule Planning - optimizing aircraft schedule and resource availability to maintain peak on-time performance Process & Competitive Analysis - improving system processes & evaluating key metrics against our competitors in the airline industry Though individual responsibilities will vary by which supporting function you are assigned, some examples include: Measure current operational performance and/or customer satisfactionIdentify optimization opportunities to reduce injuries and security line wait timesResearch, analyze, and interpret operational dataDevelop new reports and dashboards and automate existing onesPerform reliability/root-cause analysis for parts and maintenanceEvaluate and provide recommendations for improvement of key operational metrics including aircraft time at gate, gating efficiency, and feasibility of aircraft schedulesSeek operational improvements to reduce aircraft taxi time and flight timeMaintain, run and improve staffing models to support airport operationsProvide strategic and operational support and develop performance metrics and goalsDevelop successful factors and statistical evaluations of new procedures and systems Students are required to complete three alternating semesters of work and school; all rotations must be completed before the student's graduation. Note: Students are not permitted to work part-time hours and should refrain from taking classes and working as a co-op in the same semester. The full-time work schedule for this role, while remaining actively enrolled in an approved undergraduate curriculum, is as follows: What You Need To Succeed (Minimum Qualifications) Enrolled in an Undergraduate program in pursuit of a Bachelor’s degree in Computer Science, Analytics, Economics, Industrial Engineering, Information Systems, or similar 4-year degree program Available for three alternating semesters for full-time work Ability to report in-person to Delta’s World Headquarters (Atlanta, GA) or willing to relocate each semester (housing stipends will be provided to students who meet the minimum criteria) Team oriented and highly supportive of continuous improvement methodologies Basic understanding of data management & enablement functions: ETL/ELT pipelines, relational database fundamentals, modeling concepts, etc. Proficiency with Python or other similar tools and programming languages Proficiency in SQL and ETL/ELT patterns Proficiency in Microsoft Office Suite and data analysis tools and concepts Strong organizational, project management, and verbal/written communication skills are essential Willingness/ability to adapt quickly and learn new skills is required.Consistently prioritizes safety and security of self, others, and personal data.Embraces diverse people, thinking, and styles.Possesses a high school diploma, GED, or high school equivalency.Is at least 18 years of age and has authorization to work in the United States. What Will Give You a Competitive Edge (Preferred Qualifications) Working knowledge of and/or experience with cloud-based solutioning (i.e. Azure, AWS, GPC, etc.)