Co-op, Crew Technology (Summer 2027)

How You'll Help Us Keep Climbing (Overview & Key Responsibilities) As a Crew Technology Co-Op, you will support the Crew Technology team in driving operational efficiency, technology improvements, and cross-functional initiatives that help modernize how we support our people and operation. You’ll gain hands-on experience working across a variety of focus areas, which may include Crew Experience, strategy, product, operations support, or business process improvement, depending on business needs and team priorities. In this role, you’ll work alongside team members across business and technology functions to help move initiatives forward, solve problems, and support day-to-day execution. Key Responsibilities Assist with project coordination and support the delivery of Crew Technology initiatives, including documentation, planning, testing, implementation, and follow-up activitiesHelp gather, organize, and clarify information needed to support technology and business initiatives across the Crew Technology teamPartner with cross-functional stakeholders to support problem-solving, process improvements, and execution of key deliverablesContribute to the development and improvement of business processes by identifying opportunities for efficiency, consistency, and automationCollect, analyze, and interpret data to support team objectives, project work, and decision-makingPrepare clear and concise reports, presentations, summaries, and visualizations to communicate insights and updates to stakeholders at various levelsSupport knowledge management and team documentation, including process guides, reference materials, and shared contentParticipate in meetings, capture key takeaways, and help track action items, progress, and next stepsApply analytical thinking and problem-solving skills to support a range of technical and business-focused assignmentsPromote safety-conscious behaviors in all operational processes and procedures What You Need To Succeed (Minimum Qualifications) The Co-op position requires a candidate to be enrolled as an undergraduate (sophomore or above) that has successfully completed a minimum of 30 semester hours.Must have a minimum 2.5 GPA and be able to maintain the minimum GPA. Working as a Co-op does not guarantee a full-time opportunity upon graduation. This position is intended to provide you with educational and professional work experience to prepare you for the workforce.This position requires you to work for 3 alternating semesters. You cannot actively take any courses (inclusive of online or in-person) and work as a Co-op at the same time, which may delay your graduation by 1-2 semesters.Students must be able to complete 3 alternating rotations in Atlanta, GA in line with the schedule below:Summer 2027 - 1st rotationSpring 2028 - 2nd rotationFall 2028 - 3rd rotationStrong organizational, project management, and personal management skillsRobust verbal and written communication skills at all levelsAbility to work well in teamsCurrently must be enrolled full-time and pursuing a bachelor’s degree in a related fieldConsistently prioritizes safety and security of self, others, and personal data Embraces diverse people, thinking, and stylesPossesses a high school diploma, GED, or high school equivalencyIs at least 18 years of age and has authorization to work in the United StatesCurrently pursuing a Bachelor’s degree in Business, Technology, Engineering, or a related fieldStrong knowledge of Microsoft Office productsSelf-sufficient and able to complete assignments with minimal supervisionDetail-oriented and able to perform well under pressureEager to accept responsibility and contribute to meaningful workFlexible and adaptable in a fast-paced environmentProfessional demeanor when interacting with all levels of the organizationAble to work with and safeguard confidential and sensitive information What Will Give You a Competitive Edge (Preferred Qualifications) Interest in airline operations, technology, product, strategy, or process improvementExperience with data analysis, reporting, or visualization tools (for example, Excel, Power BI, or Tableau)Demonstrated analytical thinking, curiosity, and creative problem-solvingExperience working in cross-functional teams or supporting business or technology-related projects