Co Manager - Hourly

About the Role

Assists the store manager in ensuring the store operates at the standards set forth by the company. Operates a store that provides positive earnings for the company. Directly supervises sales workers in the store. Duties include management functions such as purchasing, budgeting, accounting, and personnel work, in addition to supervisory duties. Directs effective safety, security, and sanitation programs in compliance with company policy and procedure. Provides supportive leadership to all store employees.

Responsibilities

• Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints.
• Monitor sales activities to ensure customers receive satisfactory service and quality goods.
• Assign employees to specific duties and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or performing services for customers.
• Inventory stock and reorder when inventory drops to a specified level.
• Keep records of purchases, sales, and requisitions.
• Enforce safety, health, and security rules.
• Examine products purchased for resale or received for storage to assess the condition of each product or item.
• Recruit, interview, hire, train, evaluate personnel performance, demote, promote, and terminate store employees when necessary.
• Ensure all employees know, understand, and follow company policies and standards.
• Measure performance, evaluate, and take corrective action.
• Instruct staff on handling difficult and complicated sales.
• Achieve sales and profit objectives through example and leadership.
• Examine merchandise to ensure it is correctly priced, displayed, and functions as advertised.
• Plan, develop, and maintain work schedules, records of employees' work schedules, timecards, and all necessary records.
• Organize, calculate, and accurately enter daily sales information and send it to the corporate office.
• Maintain up-to-date knowledge of local competition.
• Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.
• Control store expenses and plan budgets; authorize payments and merchandise returns.
• Provide adequate supervision to reduce loss due to theft.
• Maintain and preserve company property.
• Prevent overstocks and out-of-stocks through correct product ordering.
• Develop a favorable customer image through cleanliness, attractiveness, and employee conduct by providing necessary supervision.
• Review and monitor all scheduled shift hours.
• Abide by all city, county, state, and federal regulations.
• Assist in all areas that need attention or assign a person to complete the task.
• Record all sales at the time of purchase.
• Accurately record all markups, markdowns, spoilage, and store use of merchandise according to company policy.
• Verify all money from the previous day and calculate the daily deposit; sign off on office count.
• Maintain a bad check log to ensure recovery of money lost due to returned checks.
• Prepare end-of-week reports accurately or ensure they are done by trained employees.
• Properly record all hours worked on the computer, timecard report, and sign the time ticket report verifying all hours worked.
• Total time ticket report accurately to ensure employees are paid correctly.
• Verify and close out payroll.
• Ensure all new employees on each shift are trained.
• Maintain warning notices to reflect a continuous performance record of all employees.
• Advise supervisor of any personnel situations or policy violations having a negative effect on store operations.
• Check all equipment for proper working conditions.
• Responsible for controlling payroll within budget guidelines.
• Enforce correct vendor check-in procedures within company guidelines.
• Always keep the safe locked and maintain a low cash drawer as instructed by the supervisor.
• Responsible for opening and closing the store.
• Complete shift-checkout report at appropriate times as instructed by the supervisor.
• Notify supervisor immediately if the bank deposit is not made on a daily basis.
• Share responsibility for controlling inventory in the store.
• Order and maintain merchandise to prevent out-of-stocks.
• Build and maintain displays that are sellable.
• Prepare and maintain perishable foods according to company standards.
• Maintain coolers, shelves, and displays by keeping them full and fronted at all times.
• Properly clean and maintain store equipment.
• Perform other job-related tasks as requested by the management staff.
• Observe management schedule by opening and closing the store on time.

Requirements

• High School Graduate or General Education Degree (GED).
• One to two years of related experience.

Skills & Abilities

• Accountability - Ability to accept responsibility and account for actions.
• Adaptability - Ability to adapt to change in the workplace.
• Autonomy - Ability to work independently with minimal supervision.
• Communication, Oral - Ability to communicate effectively with others using the spoken word.
• Creative - Ability to think in a way that produces a new concept or idea.
• Customer Oriented - Ability to take care of customers’ needs while following company procedures.
• Detail Oriented - Ability to pay attention to minute details of a project or task.
• Energetic - Ability to work at a sustained pace and produce quality work.
• Enthusiastic - Ability to bring energy to the performance of a task.
• Friendly - Ability to exhibit a cheerful demeanor toward others.
• Motivation - Ability to inspire oneself and others to reach a goal and/or perform to the best of their ability.
• Organized - Possessing the trait of being organized or following a systematic method of performing a task.
• Patience - Ability to act calmly under stress and strain, and not be hasty or impetuous.
• Presentation Skills - Ability to effectively present information publicly.
• Reliability - The trait of being dependable and trustworthy.
• Self-Motivated - Ability to be internally inspired to perform a task to the best of one’s ability using drive or initiative.
• Time Management - Ability to utilize the available time to organize and complete work within given deadlines.
• Working Under Pressure - Ability to complete assigned tasks under stressful situations.
• Basic computer skills.

Physical Demands

• Lift/Carry: Frequently 10 lbs or less, Occasionally 11-20 lbs.
• Stand: Frequently.
• Walk: Occasionally.
• Sit: Occasionally.
• Handling/Fingering: Frequently.
• Reach Outward: Frequently.
• Reach Above Shoulder: Occasionally.
• Bend: Occasionally.
• Push/Pull: Occasionally 12 lbs or less, Occasionally 13-25 lbs.

Activity is not applicable to this occupation for: Climb, Crawl, Squat or Kneel, Lift/Carry 21-50 lbs, 51-100 lbs, Over 100 lbs, Push/Pull 26-40 lbs, 41-100 lbs.

Occupation requires this activity up to 33% of the time (Occasionally), 33% - 66% of the time (Frequently), more than 66% of the time (Constantly).

Schedule

Shift hours that best suit proper store operation needs. Nights, weekends, and overtime might be necessary. Shift is scheduled by the store manager.