CNA Resident Aide

SSG-Project 180 turns lives around through innovative, wraparound services that keep people out of institutions and in their communities. Project 180 is a leader in the forensic treatment space, offering high-quality, specialized treatment programs that serve thousands of justice-involved individuals. Programs span criminal justice intercepts and include pre-arrest interventions, court-based diversions, jail in-reach, and intensive post-release services. Project 180 operates in partnership with County agencies including the Department of Mental Health (DMH), the Department of Health Services (DHS), and the Justice, Care and Opportunities Department (JCOD).

About the Program

Interim Housing is a county-funded Department of Mental Health (DMH) program for unhoused individuals with severe mental health problems. The program provides temporary housing and connects individuals to important community resources, with the ultimate goal of linking individuals to permanent housing.

About the Role

The Resident Aide ensures that the interim housing site is a safe, healthy, and therapeutic environment. Resident Aides assist clients with increasing independence in activities of daily living and help clients adhere to program policies and procedures. This position reports to the Interim Housing Program Supervisor. A successful Resident Aide takes responsibility for the health and safety of clients and develops strong rapport to encourage engagement in treatment.

Responsibilities

• Assist clients with increasing independence in activities of daily living.
• Teach skills related to activities of daily living (ADLs), including but not limited to medication management, personal hygiene, problem-solving, prosocial communication, cooking, and cleaning.
• Accompany clients into the field and assist them in accessing needed community resources, as needed.
• Ensure the interim housing site is a safe and healthy environment.
• Ensure clients have access to basic needs, facilitate meal service, and provide linkage to needed hygiene items.
• Serve as a first responder to crisis situations, using de-escalation and problem-solving skills. Escalate client issues to supervisor or emergency personnel as appropriate.
• Complete basic housekeeping tasks to maintain cleanliness and dignity for residents, including sweeping/mopping, disinfecting surfaces, changing linens, washing dishes, and taking out trash.
• Ensure the housing site is well maintained and supplies are well stocked. Alert the Interim Housing Program Supervisor when items need repair or supplies need ordering.
• Support the housing site in maintaining a therapeutic treatment environment by acting as a role model and guide for clients.
• Encourage participation in treatment activities and self-care tasks, using harm reduction, trauma-informed, and recovery-oriented care approaches.
• Encourage clients to adhere to program structure and daily routines, and communicate issues to the treatment team.
• Assist in facilitating events and recreational activities for clients.
• Fulfill baseline Project 180 staff expectations, including regular attendance. Holiday or weekend work may be required.
• Maintain and uphold the Agency mission statement, values, policies, procedures, and principles.
• Perform other duties as needed.
• Maintain active license and/or registrations as applicable (e.g., BBS, CCAPP).

Requirements

• Certified Nursing Assistant or Medical Assistant.
• Experience working with culturally diverse populations.
• Must not be on any type of legal supervision (probation or parole).
• Verification of employment eligibility and background check.
• Basic computer skills.

Preferred Qualifications

• Valid CA driver’s license, proof of insurance, and own vehicle required. Ability to transport clients in a personal vehicle as needed.
• Experience working with mental health, criminal legal system, and/or homeless populations.

Skills

• Empathetic, with strong communication and relationship-building skills.
• Collaborative; works well as part of a diverse team.
• Culturally competent: understands and is sensitive to diverse backgrounds and needs.
• Adaptive to changing circumstances and client needs in a dynamic environment.
• Strong critical thinking and problem-solving skills.

Working Conditions

• Job duties are performed in both office and field settings, including Project 180’s interim housing sites.

Physical Requirements

• Move about the worksite throughout the day, which may involve walking, standing, climbing stairs, or using a mobility device.
• Drive, carry a maximum of 20 lbs, listen, and speak to complete job requirements.

Mental Requirements

• Perform complex and varied tasks such as synthesizing information and making decisions without immediate supervision.
• Handle routine distractions, interruptions, noise, and uncontrollable changes in priorities/work schedules.
• Interact professionally and diplomatically in high-stress situations.
• Create and follow plans; meet deadlines.

Pay

$21.00-$23.00/hr

Schedule

Friday - Sunday, 10am-6:30pm