CMS Technician

About the role

The Chemical Management Technician is responsible for representing company values, quality, and commitment, maintaining adequate stock levels, and performing value-added functions of chemical management on the customer site or our warehouse locations. They must be passionate about Incora’s values and exceed customer expectations.

Responsibilities

• Maintain strong knowledge of company products including hardware, chemicals, tooling, and electric components, services, inventory systems, quality requirements, and customer plans and specifications.
• Monitor production floor bins and storage cabinets to determine when replenishment of stock is required.
• Perform regular inventory inspections for shelf life/expiration dates as required.
• Conduct basic analysis/sampling and review of chemical compatibility to determine potential required actions to conform to customer requirements and industry regulations, as required.
• Perform chemical additions to process tanks per written guidance from customer laboratory.
• Ensure availability and coordinate delivery of necessary chemicals for additions to be processed.
• Package and prepare material for shipment.
• Utilize hand scanners to scan stocking locations on the customer site and transmit replenishment orders to company mainframe for processing.
• Receive and verify product and documentation to ensure accuracy of inventory required for the customer specifications and site.
• Gather, deliver, and stock inventory storage cribs and fill bins/cabinets on the customer site accurately with required orders.
• Level load production floor bins as necessary due to back-order conditions, as required.
• Utilize pallet jacks, drum dollies, drive forklifts, and/or order pickers, when trained/certified.
• Maintain floor cleanliness, apply labels, and repair and/or replace bins, cabinets, and racks, as required.
• Maintain communication with customer Production Floor Supervisors and Lead Persons to assist in new add part numbers, bin changes, and bin quantities.
• Communicate part expedites, quality issues, and/or other problems to the Lead, the Customer Program Supervisor, or Customer Program Manager for root cause analysis, communication, and implementation of a resolution.
• Actively seek and recommend process improvements to the Lead, the Customer Program Supervisor, or Customer Program Manager, to increase efficiency and accuracy.
• Accommodate special requirements which may be established by the customer, including but not limited to work schedule changes, required overtime, working holidays, and weekends, as needed.
• Conduct periodic data reviews (including but not limited to drain, clean, and refill data) to support machine maintenance as it pertains to fluids to ensure optimum performance.
• Process machine maintenance as required by draining, cleaning, and replenishing materials as required.
• Follow established work procedures to assure compliance with all customer site requirements in accordance with safety and security processes; in addition to alignment with Federal, State, and Local regulatory agencies including OSHA, FAR, EPA, DOT, and RCRA requirements.
• Performing Waste Management (where applicable by contract/site).
• Attend regularly scheduled customer or company-sponsored meetings and/or training, as required.
• Gas cylinder deliveries, dispensing, down packing, and liquid nitrogen dewar filling.
• Ability to travel, as necessary, between customers’ sites.
• Perform other duties as assigned.

Requirements

• High School Diploma or GED is required.
• Associate's degree in a closely related field, such as Inventory Management, Logistics, Chemistry, Engineering, etc., is preferred.
• Excellent verbal and written communication skills, with professional daily interaction with internal and external customers, serving various levels of the company.
• Demonstrated excellence and commitment to a safe and hazard-free workplace.
• Demonstrated basic knowledge and/or competency pertaining to chemical compatibility (balancing pH levels, etc.) preferred.
• Must be able to actively support and wear PPE (respirator, face shield, apron, gloves, etc.) as required.
• Hazwoper Training (40 Hours) required.
• DOT Training required.
• Excellent organizational and time-management skills.
• Clear and accurate data entry and documentation skills.
• Strong follow-through and perseverance to handle multiple tasks simultaneously.
• Excellent customer service skills with the ability to deal tactfully, confidently, and ethically with both internal and external customers.
• Ability to be detailed-oriented and perform in-depth research, if required.
• Strong working knowledge of Microsoft Office (Excel, Word, PowerPoint) is essential, alongside experience using Copilot or other AI tools to enhance productivity.
• Must be open to schedule changes and demands, to facilitate customer needs.
• Must have and maintain own/reliable transportation and company-approved driving record.
• Second shift forklift operator.
• Strong working knowledge of Microsoft Office (Excel, Word, PowerPoint) is essential, alongside experience using Copilot or other AI tools to enhance productivity.

Benefits

Incora offers an exciting package that includes great salary and benefits, such as 8 Paid Holidays with 2 additional Floating Holidays for all Full-Time employees, 80 hours of Exempt Sick time, 2 weeks paid parental leave, a generous discount portal (Perkspot), employers-paid Group Life Insurance at 1x salary, STD, and LTD, a 401K plan with company match, and more.