CMS Specialist

About the role

At Lexipol, our mission is to create safer communities and empower the individuals on the front lines with market-leading content and technology. Our top-notch team works closely with law enforcement, fire, EMS, corrections, and local government professionals to tailor our solutions to better address today’s challenges and keep first responders coming home safely at the end of each shift. Working at Lexipol means making a difference – day in and day out.

Content Management System (CMS) Specialists play a critical role in producing Lexipol’s solutions—policy manuals, training and app content, and related collateral—for public safety agencies and officials. This role is within the Content Quality and Operations team. The CMS Specialist loads, tests, and publishes content within Lexipol’s platforms, ensuring that all content within Lexipol’s solutions meets the highest standards of clarity, accuracy, and relevance. In the rapidly evolving digital content landscape, a CMS Specialist’s ability to learn new technologies is not just an asset—it’s a necessity. Individuals who possess a natural curiosity and a resilient drive to explore, understand, and master new tools and platforms will thrive. This role requires an individual who thrives on change and is eager to harness innovations to enhance our content management processes.

Responsibilities

• Use Lexipol’s proprietary content management systems to publish policy content efficiently and accurately.
• Apply AP and in-house style guidelines rigorously in all authoring, editing, proofreading, and publication tasks.
• Ensure content is accessible and formatted correctly.
• Use Microsoft Word to review and manage documents with precision according to workflow requirements.
• Track data needed for key performance metrics related to content production and content engagement.
• Collaborate effectively with the CMS Specialists and other Content Quality and Operations team members.
• Manage multiple projects simultaneously, working under tight deadlines without compromising on quality or accuracy.

Requirements

• Bachelor’s degree in Communications, Information Systems, Information Management, or related field or equivalent experience.
• Proficient authoring in content management systems and capable of publishing and testing content within such platforms.
• Ability to balance speed with meticulous attention to detail; thrives