CMO Training Coordinator I

About the role

The CMO Training Coordinator I is responsible for designing, developing, and delivering training materials and documentation using the Learning Management System (LMS) to meet cGMP compliance needs. This role serves as a system owner-level resource for training execution, ensuring accuracy, traceability, and timely completion of all training-related activities.

Responsibilities

• Use the LMS to achieve compliance with cGMP needs of the facility.
• Serve as the primary administrator and functional owner of the LMS, ensuring system accuracy, reliability, and compliance.
• Manage role-based curricula lifecycle, including creation, revision, approval routing, and assignment aligned to SOPs and job functions.
• Maintain training compliance metrics and proactively escalate risks impacting GMP operations.
• Perform routine data verification and periodic audits of training records to ensure inspection readiness.
• Actively troubleshoot LMS issues, including assignment errors, role mismatches, and user access concerns; coordinate resolution with IT or system vendors as required.
• Support audit and inspection readiness, including providing documentation, reports, and evidence during regulatory inspections.
• Coordinate and track new hire onboarding training, ensuring timely completion of all required GMP and role-specific curricula.
• Partner with Quality, Manufacturing, and Compliance to ensure training requirements reflect current approved procedures and processes.
• Support effectiveness checks and CAPA (Corrective and Preventative Action) related training actions, ensuring accurate assignment, completion, and documentation within the LMS.
• Support training delivery logistics (On the Job Training or Instructor Led Training) as needed, ensuring alignment with operational schedules.

Qualifications

• Education: High School Diploma or equivalent required.
• Skills: 1+ year of experience supporting LMS administration, training coordination, or related systems-based role. Demonstrated ability to manage assignments, maintain accurate records, and support multiple priorities in a structured or compliance-driven environment required.
• Technical Certification: Technical certification in training, quality, or related field preferred.
• Experience: Experience supporting or administering a Learning Management System (LMS), including user support, training assignments, and issue resolution preferred. Experience in pharmaceutical, biotech, or other regulated industry. Familiarity with LMS platforms such as Compliance Wire, Success Factors, and Corner Stone. Exposure to audits, inspection readiness, or continuous improvement initiatives. Experience collaborating across teams to support training and operational effectiveness. Experience in a GMP-regulated pharmaceutical or biotech environment is highly desired. Exposure to training compliance requirements and regulated documentation practices. Familiarity with data integrity principles (ALCOA+) and maintaining accurate records within controlled systems is strongly preferred.
• Software: MS Office, Compliance Wire, SuccessFactors, Cornerstone or other LMS.
• Soft Skills: Strong organization and prioritization skills. Ability to work independently. Strong written and verbal communication.

Benefits

• Hiring Wage: $25.93 – $35.07 per hour + 10% SHIFT DIFFERENTIAL, with opportunities for growth, promotion, and annual raises.
• Benefits: Medical, Dental & Vision coverage, Flexible Spending Accounts (FSA) & Health Savings Accounts (HSA), Life & AD&D Insurance, Short-Term & Long-Term Disability Insurance, Employee Assistance Program.

Pay

Hiring Wage: $25.93 – $35.07 per hour + 10% SHIFT DIFFERENTIAL

Schedule

Monday – Friday 3:00- 11:30pm

Location

Spokane, WA

Company Information

Jubilant HollisterStier LLC is a well-established force in the pharmaceutical and biopharmaceutical industries, providing a complete range of manufacturing services that support life-changing medicines around the world. We are nationally recognized for our expertise in producing sterile injectable vials and lyophilized products, and our Allergy business is a global leader in allergenic extracts that support treatments for allergies and asthma. Jubilant HollisterStier is proudly part of the global, Jubilant Pharma family.