Technical Training Coordinator I

Key Responsibilities

• Maintains system and records that include trainer certifications, customer training, and operator qualification (OQ).
• Provides regular updates to regulatory and customer representatives regarding status of technician and trainer qualifications.
• Serves as primary focal point to coordinate activity with certifying agencies such as Veriforce and IS Networld.
• Serves as primary focal point for coordination and scheduling of training events.
• Captures and prepares training records for HT&P Technicians for their progression and promotion.
• Manages close working relationships with HT&P Technicians and with Service Center management teams.
• Collaborates with regional leadership in the reporting of qualification and progression status, recommending potential training opportunities.
• Manages department invoices.
• Completes other projects as assigned, including special projects and process improvement within the department.

Experience

• Minimum 2+ years of related experience.
• Bachelor’s degree is a plus but not required.

Knowledge, Skills, And Abilities

• Strong organizational skills.
• Excellent problem-solving skills.
• Able to exercise sound judgement.
• Effective communication skills, both written and verbal.
• Demonstrates team player attitude that helps build and maintain a healthy team environment.
• Intermediate experience with Microsoft Word and Excel.