CMA | FT | Weekdays | Le Bonheur Outpatient | Memphis

About the role

We serve the health care needs of the people of Memphis and the Mid-South. This role involves providing care in a medical practice office or clinic under the direction of a provider. Duties include assisting patients, performing clerical tasks, collecting and recording patient data, and administering medications.

Responsibilities

• Proactively assists patients throughout the visit as needed, accompanies patients to the exam/procedure room.
• Responds to patient needs in a professional and friendly manner.
• Performs clerical activities related to patient care such as scheduling appointments and Diagnostic Imaging exams, lab call backs, prior authorizations, retrieving medical histories, filling out patient paperwork and forms and answering and returning phone calls.
• Captures and records patient data including height, weight, temperature, pulse, respiration rate and blood pressure, and basic information about the presenting and previous conditions.
• May assist with physical examination preparations.
• Performs EKGs, removes sutures/staples, and changes sterile and non-sterile dressings as directed.
• Effectively collects and prepares specimens for laboratory analysis utilizing non-invasive techniques, including urine, sputum and stool.
• Absorbs and positions patients for specific procedures.
• Administers medication and immunizations under the direction of the physician or advanced practice provider.
• May authorize prescription refills and provide prescription information to pharmacies ordered and authorized by a physician or advanced practice provider.
• Administers first aid or cardiopulmonary resuscitation in an emergency.
• Prepares and cleans exam/procedure rooms, instruments and equipment between patient visits to maintain infection control.
• Ensures instruments are cleaned and sterilized and contaminated supplies are properly disposed.
• Prepares orders, sorts, stores, and restocks supplies for exam/procedure room.
• Provides patient education and instructions under the authorization of the supervising physician.
• Performs other duties as assigned or requested.

Requirements

Required - High School Diploma or Equivalent
Required - Medical Assistant or similar 3-5 years work experience
Required - HEARTSAVER - American Heart Association
Required - NCCT Medical Assistant - National Center for Competency Testing
Required - Basic Life Support - American Heart Association
Required - Demonstrated proficiency in motivational interviewing and teach back method techniques
Required - Ability to act quickly in emergency situations
Required - Close visual acuity including color, depth perception, and field of vision to perform an activity, such as assessing patients, preparing and analyzing data and figures; transcribing; viewing a computer terminal; or extensive reading.
Required - Frequent invasive and non-invasive patient contact.

Qualifications

Preferred - AMT Registered Medical Assistant - American Medical Technologists
Preferred - Certified Clinical Medical Assistant - National Healthcareer Association
Preferred - Nationally Certified Medical Assistant - National Association of Health Professionals
Preferred - AAMA Certified Medical Assistant - The American Association of Medical Assistants

Skills

Strong written and verbal communication skills with the ability to work with patients, patient families and physicians in a tactful and professional manner.

Benefits

Our Associates are passionate about what they do, the service they provide and the patients they serve. We value family, team and a Power of One culture that requires commitment to the highest standards of care and unity.

Pay

Details of pay are not specified in the job posting.

Schedule

Details of the schedule are not specified in the job posting.