CMA | FT | Weekdays | Sanderlin Primary Care | Memphis

About the role

We serve the health care needs of the people of Memphis and the Mid-South. This role involves providing care in a medical practice office or clinic under the direction of a provider. It also includes maintaining a clean and safe environment, providing patient care, and mentoring Level I Medical Assistants.

Responsibilities

• Proactively assists patients throughout the visit as needed, accompanies patients to the exam/procedure room.
• Responds to patient needs in a professional and friendly manner.
• Performs clerical activities related to patient care such as scheduling appointments and Diagnostic Imaging exams, lab call backs, prior authorizations, retrieving medical histories, filling out patient paperwork and forms and answering and returning phone calls.
• Captures and records patient data including height, weight, temperature, pulse, respiration rate and blood pressure, and basic information about the presenting and previous conditions.
• Records pertinent patient information, surgical history, reviews systems, past medical history, social history, medical management including but not limited to allergies, etc.
• May assist with physical examination preparations.
• Performs EKGs, removes sutures/staples, and changes sterile and non-sterile dressings as directed.
• Effectively collects and prepares specimens for laboratory analysis utilizing non-invasive techniques, including urine, sputum and stool.
• Absists with undressing, cleansing and positioning patients for specific procedures.
• Performs skin tests and venipuncture of skin for purpose of withdrawing blood.
• Administers medication and immunizations under the direction of the physician or advanced practice provider.
• May authorize prescription refills and provide prescription information to pharmacies ordered and authorized by a physician or advanced practice provider.
• Administers first aid or cardiopulmonary resuscitation in an emergency.
• Prepares and cleans exam/procedure rooms, instruments and equipment between patient visits to maintain infection control.
• Ensures instruments are cleaned and sterilized and contaminated supplies are properly disposed.
• Prepares orders, sorts, stores, and restocks supplies for exam/procedure room.
• Provides patient education and instructions under the authorization of the supervising physician.
• Performs other duties as assigned or requested.

Requirements

• Required - High School Diploma or Equivalent
• Preferred - Technical Degree or Diploma Medical Assistant
• Required - Medical Assistant or similar 3-5 years work experience
• Required - HEARTSAVER - American Heart Association
• Required - NCCT Medical Assistant - National Center for Competency Testing
• Preferred - AMT Registered Medical Assistant - American Medical Technologists
• Preferred - Certified Clinical Medical Assistant - National Healthcareer Association
• Preferred - Nationally Certified Medical Assistant - National Association of Health Professionals
• Preferred - AAMA Certified Medical Assistant - The American Association of Medical Assistants
• Preferred - BASIC LIFE SUPPORT - American Heart Association

Qualifications

• Strong written and verbal communication skills with the ability to work with patients, patient families and physicians in a tactful and professional manner.
• Satisfactorily completes applicable competency assessments and skills checklist for Level 2; demonstrates proficiency in all measured areas.
• Ability to begin the patient visit with eye contact, smile and greeting, while using the patient’s name.
• Ability to work independently and as part of a multidisciplinary team.
• Successful completion of assigned training and development programs for the role within the mandated time frame.
• Demonstrates ability to review computer reports following evidenced based guidelines.
• Demonstrated proficiency in motivational interviewing and teach back method techniques.
• Ability to act quickly in emergency situations.

Skills

• Strong written and verbal communication skills.
• Ability to work independently and as part of a multidisciplinary team.
• Proficiency in computer skills demonstrated by successful navigation of the EMR with appropriate documentation.
• Proficiency in motivational interviewing and teach back method techniques.
• Quick response to emergency situations.

Benefits

Our Associates are passionate about what they do, the service they provide and the patients they serve. We value family, team and a Power of One culture that requires commitment to the highest standards of care and unity. Boasting one of the South's largest medical centers, Memphis blends a friendly community, a thriving and growing downtown, and a low cost of living. We see each day as a new opportunity to make a difference in the lives of the people in our community.

Pay

Details about pay are not specified in the job posting.

Schedule

Details about the schedule are not specified in the job posting.