Cluster Director of Human Resources

About the Role

Schulte Hospitality Group is seeking a dynamic, service-oriented Cluster Human Resources Director to join our team. SHG is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team.

In addition to base compensation, this role is eligible to participate in applicable property incentive programs.

What's In It For You

When you join SHG, you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people!

• Work today, get paid today, with Daily Pay!
• Free telemedicine and virtual mental health care access for all associates starting day one
• Multiple health insurance and life insurance options
• 401k plan + company match
• Paid parental leave
• Paid time off
• Holiday pay
• Pet insurance
• Employee assistance program
• Schulte savings marketplace
• Discounts on event tickets, electronics, gym memberships, and more

About the Company

Schulte Hospitality Group is a division of Schulte Companies, a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG, and Hyatt, as well as many unique, independent, boutique and lifestyle properties and restaurants.

Responsibilities

• Serve as a business partner to operations, providing HR guidance as an expert in employee relations and practices
• Maintain in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance
• Serve as a policy expert to assist operations management in adherence to company policies, processes, and practices
• Manage and resolve complex employee relations issues; conduct effective, thorough, and objective investigations
• Lead recruiting and talent management efforts for operations to ensure effective, efficient, and legally compliant processes; train managers to recruit and assess talent consistently and effectively
• Coordinate onboarding activities for new managers, as well as facilitation, consultation, and guidance for all employee status changes, including promotions, pay changes, transfers, leaves of absence, disciplinary actions, off-boarding, and unemployment-related matters
• Analyze trends and metrics in partnership with the HR function to develop solutions, programs, and policies
• Provide day-to-day performance management guidance and consultation to operations (coaching, counseling, career development, disciplinary actions)
• Deliver HR guidance and training to operations as defined by HR and operations
• Partner closely with operations to improve work relationships, build morale, increase productivity, and enhance employee retention
• Provide guidance and input on business unit restructures, workforce planning, performance management, and succession planning
• Participate in evaluation and monitoring of HR program success; follow up to ensure training objectives are met
• Actively participate in HR meetings to ensure deployment and process consistency in the field
• Provide leadership to special projects as assigned
• Perform various other duties as assigned to meet business objectives

Requirements

• Bachelor’s degree in human resources, business administration, or related field
• Minimum of three (3) years of progressive human resources generalist experience
• Working knowledge of multiple human resource disciplines, including recruiting, talent management, training, compensation practices, performance management, culture development, employee and union relations, and federal and state employment laws
• Multi-unit hospitality experience (a plus)
• Professional Human Resources (PHR) certification (preferred)
• Proficient in HR information systems, preferably ADP
• High proficiency with Microsoft Office, including Outlook, Excel, PowerPoint, and Word

Skills

• Knowledge and deep understanding of all aspects of human resources and hotel operations
• Strong conflict management and consultation skills
• Ability to promote an atmosphere of teamwork and lead by example
• Builds morale and spirit while instilling an industry-leading guest service attitude in all associates
• Strong customer service orientation and interpersonal communication skills
• "Hands-on" leadership approach to management and team development
• Ability to maintain strict confidentiality
• Must be objective, approachable, and able to balance support of management while acting as an employee champion
• Positive presence and command skills

Benefits

• Daily pay option ("Work today, get paid today")
• Free telemedicine and virtual mental health care access starting day one
• Multiple health and life insurance options
• 401k plan with company match
• Paid parental leave
• Paid time off (PTO) for eligible associates
• Holiday pay
• Pet insurance
• Employee assistance program
• Schulte savings marketplace
• Discounts on event tickets, electronics, gym memberships, and more

Pay

Compensation range: $90,000 - $95,000