Club Services Coordinator
About the role
As the Club Services Coordinator, you will play a key role in creating an inclusive and vibrant community for our residents. Working closely with our internal teams, you will coordinate and deliver engaging club services programs and services that reflect the interests and preferences of our residents. You will be proactively promoting available services, identifying opportunities to increase participation and driving sustainable service uptake that enhances the overall resident experience. This is a diverse role that combines customer experience, lifestyle coordination and the development of new service offerings, with strong relationship management being key to success. It’s the people at VMCH that bring the positives.
VMCH is a Catholic, for-purpose organisation providing aged care, disability services, retirement living, home care, specialist education and affordable housing across Victoria. With more than 100 years of experience, our workforce of 4,000+ employees and 440 volunteers deliver services to more than 11,000 people. Guided by our values of Love, Joy, Courage and Hospitality, we are committed to helping people live their best lives and creating genuine places of belonging for all.
Responsibilities
- Create a warm, welcoming and person-centred experience for residents, families and visitors.