Club Level Supervisor, American Family Field

Delaware North Sportservice is hiring seasonal Club Level Supervisors to join our team at American Family Field in Milwaukee, Wisconsin.

About the role

As a Club Level Supervisor, you will ensure all food service and hospitality operations are efficiently carried out while providing an exemplary guest experience.

Pay

$15.00 - $18.00 / hour

Benefits

All team members receive:

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive:

• Health, dental, and vision insurance
• 401(k) with company match
• Paid vacation days and holidays
• Paid parental bonding leave
• Employee assistance program
• Tuition and/or professional certification reimbursement

More information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

Responsibilities

• Assign duties to scheduled staff
• Perform service tasks such as assisting guests, stocking shelves, counting inventory, and cashier duties when necessary
• Investigate and resolve complaints regarding food quality, service, or accommodations
• Review work procedures and operational problems to determine ways to improve service, performance, or safety
• Assist Manager with staff training and compliance
• Monitor daily and hourly cleaning
• Ensure proper cash handling and tip record-keeping for the shift
• Keep associates informed of any changes in policies or events
• Other duties as assigned

Requirements

• At least two years of supervisory experience is preferred
• Must be self-motivated, able to work without direct supervision, and eager to be challenged
• Must be able to implement rules and direct staff
• Excellent communication skills, written and verbal
• Excellent customer service and employee relations skills
• A true desire to satisfy the needs of others in a fast-paced environment
• Must be able to obtain a Milwaukee Bartending License
• Must be at least 18 years old
• Must be able to work nights, days, weekends, and holidays

Physical Requirements

• Standing and walking for the entire length of the shift
• Frequently required to reach up to 6-7 feet, twist at the waist, bend, and squat
• Pushing and pulling occasionally to move equipment, stock, mops, and brooms
• Exposed to outdoors and variable temperatures

Schedule

• Days
• Evenings
• Holidays
• Weekends

About the company

Delaware North operates concessions and premium dining services at the 41,900-seat American Family Field, home of the Milwaukee Brewers since 1970. We manage concession outlets, suites, all-inclusive areas, and clubs at the stadium. We also operate J. Leinenkugel's Barrel Yard Brewery, Bar, and Restaurant. The culinary team partners with many local vendors to infuse Milwaukee staples into the food and beverage offerings.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering unique paths to growth and success. Whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.