Concessions Supervisor, American Family Field

Delaware North Sportservice is hiring seasonal Concessions Supervisors to join our team at American Family Field in Milwaukee, Wisconsin.

About the role

As a Concessions Supervisor, you will lead team members to provide exceptional guest service in a fast-paced game day environment.

Pay

$15.00 - $18.00 / hour

Benefits

All team members receive:

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive:

• Health, dental, and vision insurance
• 401(k) with company match
• Paid vacation days and holidays
• Paid parental bonding leave
• Employee assistance program
• Tuition and/or professional certification reimbursement

Responsibilities

• Assign duties to scheduled staff
• Perform service tasks such as assisting guests, stocking shelves, counting inventory, and cashier duties when necessary
• Investigate and resolve complaints regarding food quality, service, or accommodations
• Review work procedures and operational problems to determine ways to improve service, performance, or safety
• Assist Concessions Manager with staff training and compliance
• Monitor daily cleaning
• Ensure associates are kept informed of any changes in policies or events
• Complete pre-event responsibilities at assigned locations
• Ensure all assigned locations are shut down correctly before clearing staff
• Other duties as assigned

Requirements

• At least one to two years of supervisory experience
• Must be able to obtain a Milwaukee Bartending License
• Must be able to work a flexible schedule, including nights, days, weekends, and holidays
• Must be at least 18 years old

Experience working in the service industry or hotels is a plus.

Physical Requirements

• Standing and walking for the entire length of the shift
• Frequently required to reach up to 6-7 feet, twist at the waist, bending, and squat
• Pushing and pulling occasionally to move equipment, stock, mops, and brooms
• Exposed to outdoors and variable temperatures

Schedule

• Days
• Evenings
• Holidays
• Weekends

About Us

Delaware North operates concessions and premium dining services at the 41,900-seat American Family Field, home of the Milwaukee Brewers since 1970. We manage concession outlets, suites, all-inclusive areas, and clubs at the stadium, as well as J. Leinenkugel's Barrel Yard Brewery, Bar, and Restaurant. Our culinary team partners with many local vendors to infuse Milwaukee staples into the food and beverage offerings.

With over 100 years of history, Delaware North is a global, family-owned company offering unique career paths in iconic sports arenas, national parks, casinos, and more. We are committed to helping you achieve your career goals while shaping the future of hospitality.