Cloud Architect and Infrastructure Lead (CAIL)

SOC Analyst (Security Monitoring)

• Conducts security monitoring activities to detect and respond to threats.
• Monitors network traffic and system logs for anomalies.
• Collaborates with other teams to ensure timely incident response.

Systems Administrator (Tier 2/3 Support)

• Provides Tier 2 and Tier 3 technical support to users.
• Resolves complex hardware and software issues.
• Supports the implementation and maintenance of IT infrastructure.

Service Desk Analyst

• Handles user requests and escalations related to IT services.
• Assists with the deployment and troubleshooting of new systems.
• Maintains accurate records of service desk interactions.

Program Manager

• Develops and executes project plans to meet program objectives.
• Manages cross-functional teams to ensure project success.
• Ensures compliance with project management methodologies and policies.

Outreach and Engagement Program Manager

• Plans and implements outreach and engagement strategies.
• Coordinates with stakeholders to gather feedback and improve programs.
• Evaluates program effectiveness and makes recommendations for improvement.