Closing/Escrow Manager

Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for homeowners, communities, and associates by building quality homes and providing exceptional customer service.

About the role

The Closing Escrow Manager will supervise the closing/escrow team, track and report progress of all open escrows, and prepare sales reports and escrow flow charts for distribution.

Responsibilities

• Hire, train, and direct workload of closing associate(s)
• Schedule and coordinate New Home Orientation (NHO) and settlement dates and times with Production and New Home Consultants (NHCs)
• Process Closing Instructions for submission to Lennar Title/Mortgage companies and outside title companies and lenders
• Manage settlement closing questions and issues via email with a quick response time
• Update Lennar Daily - Settlements & Projections
• Prepare Monthly Settlement Backlog Projections
• Update Mortgage Status with Eagle Home Mortgage and communicate with outside lenders
• Update JDE & Excel reports with mortgage status, NHO & COE dates, and times
• Update COE dates for current sales in JDE
• Review and sign Seller documents for settlements
• Update and maintain closing calendar
• Create reports in JDE & Excel for weekly distribution to multiple parties
• Prepare Settlement Notification Letters to Buyers & NHCs
• Handle Mortgage, closing, and cancellation default letters
• Approve HUD statements
• Track Temporary Use & Occupancy permits (U&Os) and Lender Escrows for refunds
• Oversee and ensure accuracy in execution of contracts and other closing documentation
• Assist with assigned projects as needed

Requirements

• Minimum High School Diploma or GED
• Minimum 7 years’ experience in mortgage and title processes
• Computer literate in Microsoft Office, Excel, JD Edwards
• Ability to professionally perform multiple, detailed-oriented tasks with simultaneous deadlines
• Good writing and organization skills
• Strong work ethic, integrity, and loyalty
• Team player with the ability to work well under pressure and interact effectively with co-workers

Benefits

• Robust health insurance plans (Medical, Dental, and Vision coverage)
• 401(k) Retirement Plan with a $1 for $1 Company Match up to 5%
• Paid Parental Leave
• Associate Assistance Plan
• Education Assistance Program
• Up to $30,000 in Adoption Assistance
• Up to three weeks of vacation annually from hire
• Generous Holiday, Sick Leave, and Personal Day policies
• New Hire Referral Bonus Program
• Significant Home Purchase Discounts
• Everyone’s Included Day