Closer Manager

About the Role

We are seeking a motivated and experienced Closer Manager to lead, develop, and support our Closing Team. This role is ideal for a strong sales leader who understands the solar industry, excels at coaching high-performing teams, and can balance revenue growth with customer experience and operational excellence.

Responsibilities

• Lead, manage, and motivate the Closing Team to achieve and exceed monthly sales goals.
• Monitor individual and team sales performance, conversion rates, pipeline activity, and other key performance indicators.
• Provide ongoing coaching, mentoring, and performance feedback to closers.
• Conduct regular sales meetings, one-on-one coaching sessions, and performance reviews.
• Assist closers with challenging, complex, or high-value customer opportunities.
• Support the team in overcoming objections and improving closing techniques.
• Review sales proposals, agreements, and customer documentation for accuracy and completeness.
• Ensure closers follow established sales processes, pricing guidelines, and company policies.
• Partner with Setter Managers and other sales leaders to ensure a strong and consistent sales pipeline.
• Identify performance gaps and develop action plans to improve individual and team results.
• Assist with onboarding and training new closers.
• Share best practices, sales strategies, market insights, and competitive information with the team.
• Work closely with Operations, Installation, Finance, and other departments to help ensure a smooth customer experience from sale through project completion.
• Help resolve customer or sales-related issues and escalate concerns when appropriate.
• Maintain accurate sales records and ensure timely updates to CRM and other company systems.
• Promote a culture of accountability, professionalism, teamwork, and continuous improvement.
• Ensure all sales activities are conducted ethically and in compliance with applicable laws, regulations, and company policies.
• Perform other duties and responsibilities as assigned by management.

Requirements

• Proven experience in sales, preferably in the solar, home improvement, roofing, construction, or related industry.
• Previous experience managing, supervising, or coaching a sales team preferred.
• Demonstrated ability to consistently meet or exceed sales goals.
• Strong understanding of the sales cycle, lead management, presentations, negotiations, and closing techniques.
• Excellent leadership, communication, coaching, and interpersonal skills.
• Strong problem-solving and decision-making abilities.
• Ability to analyze sales performance data and use metrics to drive results.
• Highly organized and able to manage multiple priorities in a fast-paced environment.
• Strong customer-service mindset and professional communication skills.
• Proficiency with CRM systems, Microsoft Office/Google Workspace, and other sales technology.
• Ability to work collaboratively with cross-functional teams.
• Willingness to travel locally or attend customer and team meetings as needed.

Preferred Qualifications

• Solar sales or residential construction experience.
• Experience managing a high-volume sales organization.
• Experience training and developing commission-based sales representatives.
• Knowledge of solar financing, project qualification, permitting, and installation processes.
• Established leadership experience with a proven track record of building successful sales teams.

Key Performance Indicators

• Team sales revenue and gross profit performance
• Closing and conversion rates
• Individual closer productivity
• Sales quality and accuracy
• Cancellation and fallout rates
• Customer satisfaction
• Pipeline health and activity
• Training and development of team members
• Compliance with company sales processes and policies

Compensation

Competitive compensation package with performance-based incentives.

Work Environment

This position operates in a fast-paced, performance-driven sales environment. The Closer Manager is expected to demonstrate strong leadership, maintain high professional standards, and actively support the team in achieving company objectives.