Clinical Workflow Specialist

Operating as a key strategic consultant, the Clinical Workflow Specialist aligns PDC's extensive global offerings—from printers and scanners to identification media—with the practical needs of acute and non-acute environments.

About the role

In this role, you will champion the clinical "voice of the customer" for our Global Portfolio group, while delivering the technical and workflow mastery required to support regional and channel sales in achieving revenue targets and enhancing patient safety. This is a remote role based in the U.S.

Responsibilities

• Integrating Clinical Excellence Throughout the Sales Lifecycle and Global Product Development
  • Pre-Sales Phase: Discovery and Strategic Planning
    • Gap Analysis for Clinical Environments: Direct comprehensive assessments of current versus future states to pinpoint and address potential safety vulnerabilities within existing medical facility workflows.
    • Cultivating Stakeholder Alignment: Coordinate across the critical intersection of IT, Clinical, and Supply Chain departments to build consensus and unified direction prior to the quoting process.
    • RFP Content Validation: Contribute expert clinical evidence and technical specifications to RFP responses, guaranteeing that proposed solutions adhere to HIPAA and JCAHO safety requirements.
  • Active Sales Phase: Validation and Pilot Trials
    • Oversight of Proof of Concepts: Manage the clinical components of product pilots, such as pharmacy labeling or bedside scanning, to encourage user adoption and eliminate inefficient operational workarounds.
    • Clinical Workflow Visualization: Construct detailed mapping of clinical pathways to illustrate how PDC’s media and hardware solutions effectively minimize cognitive demands on nursing and technical staff.
  • Post-Sales Phase: Full Adoption and Continuous Optimization
    • Consultancy for Implementation: Act as the primary clinical subject matter expert during system go-lives, ensuring that all hardware settings are fully synchronized with Cerner or Epic EMR protocols.
    • Demonstrating Realized Value: Execute post-implementation reviews at the 6- and 12-month marks to track improvements in specimen accuracy and labeling, fostering deep, long-term client partnerships.
• Global Portfolio Liaison: Feed real-world clinical feedback back to the Global Portfolio team to influence the roadmap for future scanners, printers, and connected care technologies.

Requirements

• Professional Background: More than five years of hands-on nursing practice within acute care environments, including Critical Care, Emergency Services, Surgical Suites, or specialized Oncology units.
• Academic Credentials: Minimum of a Bachelor of Science in Nursing; a Master’s degree in Nursing is strongly favored.
• Professional Licensure: Board certification in Informatics or a specific clinical field such as CCRN or CEN is considered a significant asset.
• Domain Expertise: Deep understanding of clinical and technical workflows including barcode-assisted medication delivery, diagnostic lab systems, and pharmacy labeling protocols.
• Travel required up to 50% of the time.

About Us

When hospitals, schools, hotels, and even music festivals need to identify the people coming through their doors, they rely on PDC's expertise and solutions. As part of Brady Corporation's global portfolio of brands, PDC is a leader in identification solutions serving healthcare, government, education, entertainment, and hospitality. PDC's breadth of products, from patient identification to music festival wristbands, are an integral part of Brady's identification solutions.

From the depths of the ocean to outer space, from the factory floor to the delivery room—Brady is just about everywhere you look. Companies around the world trust us because of our deep expertise and knowledge across a wide range of industries and applications—powered by our world-class manufacturing capabilities. We have a diverse customer base in industries including electronics, telecommunications, manufacturing, electrical, construction, healthcare, aerospace, and more. As of July 31, 2025, Brady employed approximately 6,400 people in our worldwide businesses. Our fiscal 2025 sales were approximately $1.51 billion. Brady stock trades on the New York Stock Exchange under the symbol BRC.

Benefits

• Comprehensive insurance coverage starting on your first day of employment, including medical, dental, and vision
• Generous 401(k) with company match
• Paid time off and holidays
• Opportunity to participate in incentive programs for all full-time employees
• Family planning benefits including paid parental leave, fertility coverage, adoption, and surrogacy assistance
• Education reimbursement opportunities
• Scholarship program for children of Brady employees
• A variety of Employee Resource Groups to provide you with unique networking, development, and volunteer opportunities
• Employee Assistance Program and related wellness programs (mental and behavioral health, family counseling, financial management)
• Dress-for-your-day dress code
• Charitable contributions matched through Brady's Matching Gift program