Clinical Transformation Lead

The Opportunity

As the Clinical Operational Lead, you will serve as the primary clinical operations partner for health system clients deploying Card Optimizer, guiding perioperative teams and clinical leaders from workflow design and training through frontline adoption and sustained outcomes. This is not a technical integration role. It is a clinical operations and change management role.

• Workflow Design & Validation
• Partner with clinical and supply chain stakeholders to validate that platform-driven workflows will hold up in practice.
• Define training pathways and adoption milestones tailored to each health system's perioperative environment, staff mix, and governance structure.
• Develop and deliver role-specific training for surgeons, OR nurses, perioperative educators, and supply chain staff.
• Drive frontline adoption of Card Optimizer's mobile-friendly, one-click preference card review and approval tools.
• Monitor post-go-live utilization, identify where adoption is lagging, diagnose root causes, and execute plans to close gaps.
• Build trusted, peer-level relationships with surgeons, OR directors, perioperative nursing leaders, and clinical educators.
• Facilitate physician engagement sessions using personalized savings scorecards, peer benchmarking, and contract-aligned substitution recommendations.
• Serve as the subject matter expert on preference card anatomy, PRN vs. open item logic, pick list management, and procedure card standardization.
• Represent Clarium's clinical methodology in conversations with Chief Nursing Officers, VPs of Surgical Services, and perioperative medical directors.
• Support the sales process as a clinical credibility partner, helping prospective clients understand what implementation looks like from a workflow and adoption standpoint.
• Prepare QBR content that communicates adoption progress and realized value in terms clinical leaders care about.
• Document workflows, training materials, and lessons learned across engagements to build a repeatable clinical implementation methodology.

Required Experience

• 5–10 years of hands-on experience in perioperative services, OR management, surgical services administration, or clinical supply chain.
• Owned outcomes from large-scale preference card cleanup, standardization, or governance initiatives across a multi-specialty or multi-site health system.
• Built deep familiarity with preference card anatomy: card build, PRN and open item quantity logic, pick list structure, and card change workflows.
• Worked within or alongside Epic OpTime or a comparable surgical information system (Cerner SurgiNet, Meditech, etc.).
• Engaged and influenced surgeons, OR directors, and perioperative staff around workflow change, supply standardization, or technology adoption.
• Presented to and held substantive conversations with senior clinical leadership.

Preferred Experience

• Worked in a SaaS implementation, clinical informatics, or customer success role, particularly with perioperative or supply chain technology.
• Led value analysis, physician preference item (PPI) standardization, or surgical supply cost reduction efforts.
• Completed formal training in change management (Prosci/ADKAR) or process improvement (Lean, Six Sigma).

Skills & Attributes

• Organized and accountable — able to manage multiple concurrent client engagements with clear milestones and follow-through.
• Builder mentality — comfortable with ambiguity and motivated to shape a repeatable methodology.
• Willing to travel occasionally to client sites (up to 10%), primarily for go-live support and key stakeholder engagements.