Clinical Training Manager

Key Responsibilities

• Assesses training needs of personnel through the use of evaluations, surveys, focus groups, collaboration with program leadership, etc. to identify gaps and targeted training interventions.
• Develops engaging clinical and leadership training content and materials, including associated experiential activities and handouts/resources, that reflect the mission, values, and clinical vision of HealthRIGHT 360, with a focus on culturally responsive, trauma-informed, and recovery-oriented care.
• Schedules and delivers in-person and online clinical trainings across all HealthRIGHT 360 programs, ensuring alignment with agency-wide clinical standards and best practices.
• Updates training content and materials on an ongoing basis to reflect clinical developments and evolving best practices.
• Facilitates implementation of Calm Every Storm trainings in Southern CA, including but not limited to, scheduling and delivery of trainings.

Clinical Innovation & Collaboration

• Participates in a Clinical Workgroup comprised of clinical leadership from across the agency to promote consistency, alignment, and innovation in clinical practices.
• Participates in regular meetings to discuss emerging clinical trends, address implementation challenges of training initiatives, and share successful strategies.
• Collaborates with Training Manager to align clinical training initiatives with HR360’s Training and Development Plans.
• Promote a culture of continuous learning and clinical excellence.

Strategic Planning & Compliance

• Partner with senior leadership to define clinical training priorities that support organizational goals and compliance with licensing, accreditation, and funding requirements.
• Coordinate with internal departments (e.g., People, Quality Improvement, Compliance) to ensure trainings meet necessary standards and documentation requirements.

Supervision Responsibilities

• Provides 1:1 supervision, training, and guidance to direct reports.
• Ensures direct reports follow HR360 policies and procedures and are informed of any and all Agency and team updates.
• Assists direct reports in goal setting and provides professional development and training opportunities.
• Provides ongoing feedback, support, and coaching to ensure direct reports are successful in their role.
• Completes performance reviews in a timely manner, as required.
• Collaborates with Human Resources and DOII in the hiring, onboarding, and offboarding of direct reports.
• Processes all timesheets, time off requests, etc. within required timeframes.

Administrative

• Develops, tracks, and reports on training metrics, personnel participation, and training outcomes.
• Reviews training evaluations and provides feedback to Agency trainers.
• Maintains knowledge of regulatory changes, emerging practices, and workforce development trends in behavioral health.
• Completes assigned training in a timely manner.
• Affords support with Relias system maintenance as needed.
• Affords support with other People Department initiatives as needed.