Clinical Training Manager

Responsibilities

• Coordinate and direct clinical education and training.
• Designs evidenced-based training curriculums and selects appropriate learning delivery methods.
• Conducts on-site clinical trainings and monitors program clinical trainings.
• Inspects and evaluates clinical training programs and curriculum ensuring training and counseling services are evidence-based and adhere to the highest standards of quality.
• Works closely with the Operations department and the Quality and Clinical Compliance department to determine and implement the clinical training needs of BayMark.
• Develops internal CEU opportunities for staff.
• Updates patient handbooks for assigned region annually.
• Participates in federal and state substance abuse training, continuing education as needed to safely & effectively perform in the position.
• Partners with Treatment Center Directors and other team members to meet established training objectives.
• Provides management reporting and participates in staff meetings as requested.
• Participation in the BayMark Performance Improvement Process.
• Operates within budgetary constraints.
• Triples as required to meet the needs of the position.
• Adheres to a code of conduct conducive with BayMark Services policy.
• Mets or exceeds delivery of Company Service Standards in a consistent fashion.
• Interacts with all staff in a positive and motivational fashion supporting the Company’s mission.
• Conducts all business activities in a professional and ethical manner.
• Able to handle stressful situations and interact with others.

Qualifications

• Licensed professional counselor, social worker, therapist or licensed addiction counselor (LPC, LCSW, LMFT or LCDC).
• Prefers 5 plus years of experience in a healthcare environment providing counselor education/training.
• Experience in education/curriculum development and implementation.
• Experience with Continuing Education Unit programs.
• Experience in Electronic Health Records (EHR) systems.
• Understanding of OTP clinic operations is preferred.
• Understanding of HIPAA, Federal, State and CARF and/or JCAHO standards and regulations.
• Knowledge and skills with Microsoft products and general computer literacy with strong proficiency with Excel.
• Customer service focused.
• Excellent interpersonal and communication (both verbal and written skills).
• Ability to work in an interdisciplinary setting.
• Self-directed with ability to work with little supervision.
• Ability to provide good written documentation in a timely manner.
• Demonstrated ability to improve counselor productivity and effectiveness through training and education.
• Demonstrated organizational skills.

Benefits

• Competitive salary.
• Comprehensive benefits package including medical, dental, vision and 401(K).
• Generous paid time off accrual.
• Excellent growth and development opportunities.
• Satisfying and rewarding work striving to overcome the opioid epidemic.