Clinical Tech. (Medical Assistant)

Responsibilities

• Ability to fulfill all responsibilities of the Patient Care Specialist position as detailed in the specific Patient Care Specialist job description.
• Maintain friendly, cordial relations with all employees, build and maintain confidence and credibility with all employees.
• Deliver clinical and administrative support for the team and adhere to all policies and procedures of the company.
• Adequately adhere to the Core Values of the Company, of teamwork, communication, empowerment, quality of care, and friendliness.
• Ensure that the activities of the Clinical Tech are conducted in a manner that is consistent with overall department expectations and are in compliance with Federal and State regulations, guidelines, and requirements including working knowledge of all health information management issues such as HIPAA.
• Prepare exam and treatment rooms for patient intake.
• Triage patients by checking vitals, performing blood draws and giving injections, etc.
• Observe patients, charting, reporting changes in patients’ conditions, such as adverse reactions to medication or treatment and taking any necessary action.
• Absorb lab testing and phlebotomy.
• Absorb assistance with providers in preparing for minor procedures and physicals.
• Prepare and maintain supplies and equipment for treatment.
• Absorb assistance with patients utilizing a Virtual Medicine Provider.
• Absorb accurate completion of patient charts in a timely matter and forwarding charts as appropriate on a daily basis.
• Absorb arrangement of referrals to a specialist and obtaining pre-authorizations when directed by the Provider.
• Perform federal and non-federal DOT, BAT and Drug Screen exams.
• Comply with Company standards of operations.
• Absorb the ability to promote and maintain a respectful culture of employee, employer and business confidentiality.
• Absorb the ability to learn the aspects of compliance in the company by completing all mandatory compliance training.
• Absorb the ability to maintain the overall cleanliness of the office as needed to support the team and clinic environment, which may include, but not limited to, taking out garbage, organization and cleanliness of desk, patient and office space and assistance with other team members to achieve a strong professional appearance for our employees, patients and visitors.
• Perform other duties as assigned by management.
• Absorb assist with clerical work such as checking in patients, obtaining and recording demographic, insurance and financial information, with strong attention to detail and in a manner that is professional and caring to our patients.
• Absorb verify insurance eligibility and relay relevant information on payment policies and billing/collection processes.
• Work as part of the overall team by answering telephone, taking messages and returning voicemails in a friendly and professional manner.

  Essential Functions

  • Specific To Supporting Telehealth: Prepare patient charts by virtual patient communication, generally phone or video conferencing.
  • Absorb assist with patient follow ups including but not limited to: pharmacy requests, patient paperwork, scheduling, and clinical calls with patients or other facilities including physical Fast Pace clinics.

  Additional Requirements and Responsibilities

  • Level 1: High School Diploma or its equivalent with a current CPR license* and/or at least 1 year of experience as a certified MA, EMT Paramedic preferred in clinic setting, preferably urgent care.
  • Level 2: Certified MA, EMT or Paramedic with a current CPR license* and either (1) 4 years’ experience in relevant role and 2 year of Fast Pace experience in Clinical Tech role or (2) 6 years’ experience in relevant role.
  • Level 3: Certified MA, EMT, or Paramedic with a current CPR license* and either (1) 6 years’ experience in relevant role and 2 years of Fast Pace experience in Clinical Tech role or (2) 8 years’ experience in relevant role.
  • Level 4: Certified MA, EMT, or Paramedic with a current CPR license* and either (1) 6 years’ experience in relevant role and 2 years of Fast Pace experience in Clinical Tech role or (2) 8 years’ experience in relevant role.
  • Absorb administration duties, including but not limited to scheduling, ordering, training, and other duties assigned by Clinic and or Regional Director.
  • Absorb receive and active within 7 days of hire.