Clinical Tech. (Medical Assistant)

Responsibilities

• Ability to fulfill all responsibilities of the Patient Care Specialist position as detailed in the specific Patient Care Specialist job description.
• Maintain friendly, cordial relations with all employees, build and maintain confidence and credibility with all employees.
• Deliver clinical and administrative support for the team and adhere to all policies and procedures of the company.
• Able to adhere to the Core Values of the Company, of teamwork, communication, empowerment, quality of care, and friendliness.
• Ensure that the activities of the Clinical Tech are conducted in a manner that is consistent with overall department expectations and are in compliance with Federal and State regulations, guidelines, and requirements including working knowledge of all health information management issues such as HIPAA.
• Prepare exam and treatment rooms for patient intake.
• Triage patients by checking vitals, performing blood draws and giving injections, etc.
• Observe patients, charting, reporting changes in patients’ conditions, such as adverse reactions to medication or treatment and taking any necessary action.
• Assist with lab testing and phlebotomy.
• Absorb and assist with minor procedures and physicals.
• Prepare and maintain supplies and equipment for treatment.
• Absorb and assist patients utilizing a Virtual Medicine Provider.
• Absorb and ensure accurate completion of patient charts in a timely matter and forwarding charts as appropriate on a daily basis.
• Absorb and arrange referrals to a specialist and obtaining pre-authorizations when directed by the Provider.
• Perform federal and non-federal DOT, BAT and Drug Screen exams.
• Comply with Company standards of operations.
• Adhere to the Core Values of the Company, of teamwork, communication, empowerment, quality of care, and friendliness.
• Promote and maintain a respectful culture of employee, employer and business confidentiality.
• Learn the aspects of compliance in the company by completing all mandatory compliance training.
• Perform other duties as assigned by management.
• Assist with clerical work such as checking in patients, obtaining and recording demographic, insurance and financial information, with strong attention to detail and in a manner that is professional and caring to our patients.
• Verify insurance eligibility and relay relevant information on payment policies and billing/collection processes.
• Work as part of the overall team by answering telephone, taking messages and returning voicemails in a friendly and professional manner.
• Specific to supporting telehealth: Prepare patient charts by virtual patient communication, generally phone or video conferencing.
• Support patient follow-ups including but not limited to: pharmacy requests, patient paperwork, scheduling, and clinical calls with patients or other facilities including physical Fast Pace clinics.

Requirements

• High School Diploma or its equivalent with a current CPR license* and/or at least 1 year of experience as a certified MA, EMT Paramedic preferred in clinic setting, preferably urgent care.
• Certified MA, EMT or Paramedic with a current CPR license* and either (1) 4 years’ experience in relevant role and 2 year of Fast Pace experience in Clinical Tech role or (2) 6 years’ experience in relevant role.
• Certified MA, EMT, or Paramedic with a current CPR license* and either (1) 6 years’ experience in relevant role and 2 years of Fast Pace experience in Clinical Tech role or (2) 8 years’ experience in relevant role.

Qualifications

• High School Diploma or Its Equivalent.
• Graduate of an accredited Medical Assistant school strongly preferred.
• License must be active, in good standing, and verifiable with the proper regulatory agency.
• TB and IV Certification required to be obtained within 60 days of employment and maintained during employment if applicable in your state.

Skills

• Excellent, in-depth knowledge as well as communicating effectively with team members.
• Physical, use of senses, cognitive, and environmental functions of the position, as specified on the physical demands.
• Compliance in the company by completing all mandatory compliance training.

Benefits

• Competitive compensation and benefits such as holiday pay, PTO, medical, dental, vision and Work-Life balance, to name a few.
• Opportunity to participate in community events and outreach programs.
• Community is family, and we are a family first community.

Pay

Competitive compensation and benefits such as holiday pay, PTO, medical, dental, vision and Work-Life balance, to name a few.

Schedule

Flexible schedule to accommodate the needs of the patient and the clinic.