Clinical Systems Specialist (Onsite, Lexington, KY),

At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. Our mission is to save and sustain lives, and we are redefining healthcare delivery to make a greater impact. Baxter colleagues are united by this mission and driven by a culture of courage, trust, and collaboration. Here, you will find purpose and pride in your work, where your technical expertise directly supports patient care.

About the Role

The Clinical Systems Specialist is responsible for on-site support and management of Care Communications solutions in a hospital setting. You will act as the primary technical resource, working closely with clinical staff and internal teams to deploy, support, and optimize systems. This role is fully onsite in Lexington, KY, with limited travel.

Responsibilities

• Serve as the primary technical owner of Care Communications solutions, maintaining deep knowledge of system architecture and functionality
• Support deployments including system provisioning, configuration, and coordination across internal and external teams
• Provide technical support and issue resolution via on-site and remote channels (phone, email, IM)
• Troubleshoot and resolve hardware, software, and system performance issues during and post-implementation
• Configure systems based on clinical workflows, translating user requirements into technical specifications
• Monitor, track, and trend system issues to identify root causes and implement process improvements
• Deliver end-user training, onboarding sessions, and documentation for system usage and updates
• Support system upgrades, including planning, testing, validation, and post-release issue resolution

Requirements

• Bachelor’s degree or 3+ years of experience in healthcare IT, clinical systems, or a related technical field
• Experience troubleshooting and resolving hardware and software issues in a healthcare environment
• Hands-on experience with network infrastructure, system installations, and database management
• Experience supporting point-of-care or clinical communication systems
• Knowledge of healthcare IT systems, clinical workflows, and patient care environments
• Experience with on-premise and cloud-based communication platforms
• Experience performing system configuration, upgrades, and validation testing
• Clinical background (RN) or equivalent experience working with clinical technologies (preferred)

Pay

The estimated base salary for this position is $80,000 - $110,000. The estimated range reflects an anticipated salary range for the position. Individual pay is based on location, skills, expertise, experience, and other relevant factors.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

Benefits

• Medical and dental coverage starting on day one
• Insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident
• Employee Stock Purchase Plan (ESPP) with the ability to purchase company stock at a discount
• 401(k) Retirement Savings Plan (RSP) with employee contributions and company matching
• Flexible Spending Accounts
• Educational assistance programs
• Paid holidays and paid time off ranging from 20 to 35 days based on length of service
• Family and medical leaves of absence
• Paid parental leave
• Commuting benefits
• Employee Discount Program
• Employee Assistance Program (EAP)
• Childcare benefits