Clinical Support Tech II - Cardiac ICU

Description

Nursing Assistant II + Clerical (Clinical Support Tech II) needed for the Cardiac Intensive Care Unit. The CICU is part of UNC Center for Health and Vascular Care whose mission is to provide an interdisciplinary approach to the care of patients with cardiac and vascular disease. Within the Center for Health and Vascular Care you will encounter a variety of learning experiences and a dynamic work environment that will appeal to all. We provide a supportive work atmosphere and are committed to excellent healthcare and collegial interactions. This is a 36 hours per week position; working 12 hour rotating shifts (7am-7:30pm and 7pm-7:30am) with weekend and holiday rotation. This position qualifies for an extensive benefit package including PTO hours, which are accrued based on the number of worked hours.

About the Role

This position requires the ability to attend a week long orientation (Monday through Friday, 7:30am-5:00pm) which is offered every two weeks. Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.

Responsibilities

• Assist physicians and other health care providers with routine examinations and procedures, as well as procurement of equipment and supplies.
• Critically review patient care documentation making note of any significant changes in the patient's condition and make an immediate report to a registered nurse or physician.
• Provide a variety of clerical tasks to include but not limited to organizing and prioritizing workload, greeting and directing visitors, researching information as requested by nurses and physicians, reviewing orders for logic and clarity, revising orders as requested by the nurse, answering the telephone/ patient call lights, transcribing physician orders, and maintaining medical records.
• Perform routine quality assurance audits, safety checks, and inventory of supplies.
• Provide administrative and clerical support including PI audits and data entry.
• Provide clinical support assistance to include, but not limited to, cleaning the work area, maintaining office equipment, troubleshooting common software and hardware problems, changing linens, checking supply inventory, re-stocking supplies, transporting patients/ supplies/ specimens, and assisting in the orientation of new employees and students.
• Provide direct personal care to patients as outlined in plan of care activities such as bathing, dressing, feeding, assisting with ambulation.
• Measure and record vital signs, and patient height and weight.
• May be responsible for specimen collection, skin preps/scrubs, catheter care, capillary blood glucose checks, simple wound care, range of motion exercises, and/or postural drainage.
• Perform Oxygen room set-up and monitors oxygen flow-rate, performs oropharyngeal and nasopharyngeal suctioning, tracheostomy care, fecal impaction removal, sterile dressing change wound irrigation, IV fluid assembly and monitoring, IV site care and discontinue peripheral IV, ostomy irrigation and care, urinary catheterization and irrigation, performs established oral, nasogastric, gastrostomy tube feeding
• Distribute patient education materials at the request of patients and/or health care providers

Requirements

• High School diploma or General Education Development (GED)
• Licensed as a Nursing Assistant II by the North Carolina Department of Health and Human Service
• Basic Life Support (BLS) certification

Qualifications

• Requires one (1) year of clerical or customer service experience and three (3) months of nursing assistant experience

Knowledge/Skills/Abilities

• Fluent in verbal and written English language
• Capability to develop computer skills if not competent