Clinical Support Specialist

About the role

Temporary Clinical Support Specialist at Grandview Medical‑Dental Clinic in Grandview, WA. Full‑time, non‑exempt position expected to last through January 11, 2027. No relocation offered. Requisition ID: 17373.

Responsibilities

• Maintain and update reports and registries for the PCHH team.
• Manage all registry work including outreach activities, scheduling, and documentation.
• Review registry data and ensure compliance with established workflows and procedures.
• Complete audits for invasive procedures and in‑house labs; audit other PCHH data and initiatives.
• Track all audits and provide documentation as requested.
• Identify and collect process‑improvement ideas and communicate them to appropriate staff.
• Assist patients and staff with Release of Information (ROI) forms.
• Route subpoenas and court orders to the Health Information Management (HIM) department.
• Sort and distribute mail and faxes to the correct department or recipient.
• Provide Obstetrics (OB) support as needed: run reports, maintain the OB log, supply consent forms and records to the hospital.
• Provide chart‑review support to Physician Assistants and Nurse Practitioners, including forwarding reviews to physicians and maintaining a chart‑review log.
• Perform other duties as assigned.

Qualifications

• High school diploma or GED required.
• Associate’s degree or certificate from an accredited technical school preferred.
• One year of office experience, preferably in a medical or dental setting.
• Two years of medical or dental office experience preferred.
• Bilingual English/Spanish required at Level 9 on the language proficiency scale to qualify for bilingual differential pay (ALTA score of 9).
• Ability to prioritize work and handle multiple tasks simultaneously with frequent interruptions.
• Professional communication skills with patients, providers, and staff.
• Basic proficiency with Electronic Medical Records, Microsoft Word, and Excel.
• Basic knowledge of medical terminology desired.
• Willingness to travel to provide coverage at various sites.
• Availability to work evenings, weekends, and holidays as needed.

Pay

$18.75–$22.97 per hour DOE; rate may go higher for highly experienced candidates. Additional bilingual differential pay on hours worked when ALTA Level 9 is achieved.

Benefits

• 100% employer‑paid health insurance (medical, dental, vision, prescription, and 24/7 telemedicine).
• Profit‑sharing plan and 403(b) retirement plan.
• Generous paid time off and 8 paid holidays.

Schedule

Full‑time, non‑exempt. Position requires travel to multiple clinic sites and may include evening, weekend, and holiday shifts.