Clinical Support Specialist

The Clinical Support Specialist performs clerical and information technology functions for a physician in a medical clinic setting, including primary responsibility for the operation of electronic health records and/or electronic dictation systems. This role increases the efficiency and productivity of the physician by anticipating their needs and facilitating clinic flow. The specialist must be discreet, tactful, and unobtrusive, ensuring minimal distraction to medical staff from patient care. Key attributes include good judgment, organizational ability, initiative, attention to detail, self-motivation, adaptability, versatility, and reliable attendance.

Responsibilities

• Accurately and thoroughly documents medical visits and procedures as performed by the physician in the EMR, including:
  • Procedures and treatments performed by healthcare professionals, including nurses and physician assistants
  • Patient education and explanations of risks and benefits
  • Physician-dictated diagnoses, prescriptions, and instructions for patient or family self-care and follow-up
• Demonstrates ability to listen to complex medical information and summarize it clearly, completely, and concisely.
• Shows proficiency in medical terminology, anatomy and physiology, diagnostic procedures, pharmacology, and treatment assessments to accurately transcribe physician documentation.
• Exhibits excellent English composition skills, including typing, spelling, punctuation, grammar, and oral communication for routine reports and correspondence.
• Demonstrates proficiency in using electronic medical record and patient management software, Microsoft Office, and internet research/data mining tools.
• Complies with HIPAA confidentiality standards when accessing or communicating patient information.
• Performs mathematical calculations (addition, subtraction, multiplication, division) using whole numbers, fractions, and decimals as required for medical purposes.
• Applies common-sense understanding to carry out instructions in written, oral, or diagram form; uses logic and reference materials to solve problems.
• Maintains flexibility in personal schedule to work alongside physicians with irregular, unpredictable hours, including some weekends and/or evenings.

Pay

The anticipated base salary range for this position is $17.10 to $25.65 per hour. Actual compensation will be determined based on experience, skills, qualifications, geographic location, internal equity, and business needs.