Clinical Support Specialist

Job Responsibilities

Assisting the clinical team with administrative tasks
Working as a team player within the administrative and clinical teams
Triaging phone calls in a fast-paced office
Detail-oriented tracking to remain in compliance with regulations

Schedule and Weekly Hours

• Monday-Friday, from 9 am to 5 pm (start time may vary depending on department needs - 8:30 am or 9:30 am). This shift includes weekend rotations.
• Tuesday - Saturday, from 9 am to 5 pm (start time may vary depending on department needs - 8:30 am or 9:30 am)
• Sunday - Thursday, from 9 am to 5 pm (start time may vary depending on department needs - 8:30 am or 9:30 am)

Education, Skills & Experience

• The ideal candidate will have 1-2 years of healthcare experience
• Ability to take initiative, work independently, and multitask
• Manage time and prioritize efficiently
• Outstanding verbal and written communication skills
• PC proficiency in Google Suite, Word, and Excel
• A professional and caring demeanor in person and on the telephone

Benefits

• Competitive salary
• Four weeks paid time off in first year, to increase with tenure
• 12 paid holidays
• Health, dental, and vision insurance: coverage begins as of your start date
• Life insurance
• 403(b) with company match
• Flexible Spending Account
• Short and Long Term Disability
• Employee Assistance Program
• Partnership with Regis College for reduced tuition rates

Pay Range

$46,000-$52,000: This number reflects an average starting range for this position. Individual pay is determined through a variety of factors including experience, education, certifications, and skills and can exceed the starting range.

About Us

Good Shepherd Community Care is one of the most trusted health care organizations in Greater Boston focusing on hospice and palliative care. Founded as Hospice of the Good Shepherd in 1978, we are the original Massachusetts hospice. After decades of caring for our community, we continue to remain an independent, not-for-profit, non-sectarian organization. We believe in the importance of mutual respect and acceptance and value diversity in our patients, families and caregivers, employees, volunteers, community, and partner organizations. We are committed to these values and honor the dignity of each individual through the care, support and education we provide.